Your auditor or cyber insurer asks for a documented Incident Response Plan, and "we'll figure it out when it happens" won't satisfy either of them.
This is a real IRP, structured to ISO 27002, not a one-page flowchart. It covers incident classification (so everyone agrees what counts as major versus minor before there's pressure to decide), the response phases from detection through recovery, evidence preservation and chain of custody for anything that might end up in a legal or regulatory process, and a communication governance section most templates skip entirely: who talks to who, in what order, and who's allowed to talk to the press.
The stakeholder matrix alone saves you the scramble of figuring out, mid-incident, who needs to know what.
Document Benefits
-Gives you an audit-ready, aligned IRP instead of building one from scratch under deadline pressure.
-Includes a communication governance section and stakeholder matrix, so no one is guessing who to call during an actual incident.
-Covers evidence preservation and chain of custody, protecting you if an incident turns into a legal or regulatory matter.
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Source: Best Practices in Crisis Management, Incident Management Word: Incident Response Plan & Crisis Communication Guide Word (DOCX) Document, Synergie Consultation | Cyber & GRC
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