This comprehensive slide deck equips professionals with the knowledge and tools to tackle today's most complex organizational challenges.
Human-Centered Systems Thinking blends the creativity and empathy of Design Thinking with the analytical rigor of Systems Thinking—enabling a holistic, practical approach to solving problems that are dynamic, multi-layered, and human-impacting.
Grounded in real-world applications and structured learning, the deck includes:
✅ 5 core modules covering foundations, integration, and practice of Human-Centered Systems Thinking
✅ Clear explanations of key concepts like divergent-convergent thinking, iceberg model, and leverage points
✅ Visual tools including system maps, behavior-over-time graphs, and causal loops
✅ Use cases, group activities, and design briefs to guide real-world application
Recognized in the World Economic Forum's Future of Jobs Report 2025 as a critical leadership capability for 2030, Systems Thinking—when combined with a human-centered lens—helps future-proof your leadership and innovation skills.
Whether you're a beginner or have foundational knowledge in design or systems thinking, this slide deck will help you connect the dots, structure your thinking, and drive sustainable impact.
LEARNING OBJECTIVES
1. Understand the core principles and phases of Human-Centered Systems Thinking.
2. Learn to apply design and systems tools in real-world settings.
3. Practice mapping stakeholder needs and systemic causes to generate sustainable, people-centered solutions.
4. Build confidence in structuring and leading Human-Centered Systems Thinking projects in your organization.
CONTENTS
1. Introduction to Human-Centered Systems Thinking
• Understand what Human-Centered Systems Thinking is, its relevance, and how it integrates the strengths of Design Thinking and Systems Thinking.
2. Design Thinking Foundations
• Learn the core phases of Design Thinking—Empathize, Define, Ideate, Prototype, and Test—with a focus on human-centered innovation.
3. Systems Thinking Foundations
• Explore key systems thinking concepts including system maps, feedback loops, causal loops, system archetypes, leverage points, and mental models.
4. Integrating Design and Systems Thinking
Discover how to combine Design and Systems Thinking into an actionable framework, supported by the Iceberg model.
5. Practising Human-Centered Systems Thinking in Real-World Challenges
• Apply Human-Centered Systems Thinking through case studies, empathy mapping, stakeholder mapping, design briefs, systems analysis and group activities.
• Participants scope and develop their own Human-Centered Systems Thinking projects based on real organizational issues.
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Source: Best Practices in HCD, Human-centered Design, Systems Thinking PowerPoint Slides: Human-Centered Systems Thinking PowerPoint (PPTX) Presentation Slide Deck, Operational Excellence Consulting
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