How to Do User Innovation in Services   13-page PDF document
$20.00

How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
Flevy is the marketplace for business best practices.
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
How to Do User Innovation in Services (13-page PDF document) Preview Image
Arrow   Click main image to view in full screen.

How to Do User Innovation in Services (PDF)

PDF document 13 Pages

$20.00

Add to Cart
  


Immediate download
Editable with PDF editor
Free lifetime updates

INNOVATION MANAGEMENT PDF DESCRIPTION

This product (How to Do User Innovation in Services) is a 13-page PDF document, which you can download immediately upon purchase.

This article summarizes some interesting findings on service innovation deriving from a major Danish service innovation project.

Based on case evidence, the article presents a service innovation model consisting of three layers:
1) a systematic innovation process;
2) a set of methodologies appropriate for service innovation; and
3) a decision-making process to ensure stakeholder participation and management decision-making.

Finally, managerial implications are presented as a series of recommendations to managers.

ABOUT THE AUTHORS:

Tomas Vedsmand, PH.D., Partner, Gemba Innovation has more than 15 years' experience in innovation management, strategy and business analysis. Tomas has worked in consultancy, facilitation and project management in numerous development and innovation projects on food, manufacturing and services for start-ups, in corporate and public organizations. Currently, Tomas's work is focused on user innovation, service innovation and creation of efficient innovation management.

S

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Innovation Management, Service Transformation PDF: How to Do User Innovation in Services PDF (PDF) Document, Innovation Management


$20.00

Add to Cart
  

ABOUT THE AUTHOR

Additional documents from author: 16

The official Flevy account for Innovation Management, the world's leading platform for cutting-edge innovation management content, best practice and online training programs.

Peruse and purchase our premium content on innovation management.

Ask the Author a Question

You must be logged in to contact the author.

Click here to log in Click here register

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials

 
"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
 
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

– Bill Branson, Founder at Strategic Business Architects
 
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

– Michael Duff, Managing Director at Change Strategy (UK)
 
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
 
"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

– Royston Knowles, Executive with 50+ Years of Board Level Experience
 
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact "

– Roberto Pelliccia, Senior Executive in International Hospitality
 
"I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."

– Trevor Booth, Partner, Fast Forward Consulting
 
"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting


Your Recently Viewed Documents


Customers Also Like These Documents

Related Management Topics


Innovation Management Customer Experience Ideation Fourth Industrial Revolution Service Transformation Augmented Reality Business Model Design Business Model Innovation Business Framework PowerPoint Diagrams Education Continuous Improvement Core Competencies Competitive Advantage Corporate Culture Innovation Culture

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more.