NOTICE: Scheduled server maintenance Thursday (4/10) at 4PM ET for approximately 1 hour.

Customer Relationship Management (CRM) in Modern Business   87-slide PPT PowerPoint presentation slide deck (PPTX)
$55.00

Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Log in to unlock full preview.
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Customer Relationship Management (CRM) in Modern Business (87-slide PPT PowerPoint presentation slide deck (PPTX)) Preview Image
Arrow   Click main image to view in full screen.

Customer Relationship Management (CRM) in Modern Business (PowerPoint PPTX Slide Deck)

PowerPoint (PPTX) 87 Slides

$55.00
Developed by a team of experts with global consulting experience at McKinsey, Deloitte, and Capgemini.
Add to Cart
  


Immediate download
Fully editable PowerPoint
Free lifetime updates

DESCRIPTION

This product (Customer Relationship Management [CRM] in Modern Business) is a 87-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.

Elevating Customer Relationships for Sustainable Growth

CRM: Beyond Software, a Comprehensive Philosophy

In today's customer-centric business landscape, Customer Relationship Management (CRM) emerges as a paramount strategy across industries. It transcends mere software solutions, embodying a comprehensive philosophy aimed at enriching customer interactions, fostering loyalty, and driving business growth. At its core, CRM revolves around harnessing customer data to glean valuable insights, transforming transactions into enduring relationships through personalized and meaningful interactions.

Efficient Communication and Engagement

CRM facilitates seamless communication by integrating customer information from diverse touchpoints. This paves the way for consistent, tailored experiences that resonate with individual customers, leading to heightened satisfaction, loyalty, and advocacy. Moreover, CRM empowers data-driven decision-making by providing actionable insights into customer trends, enabling businesses to fine-tune strategies for optimal results.

Versatile Implementations

CRM boasts diverse implementations. Operational CRM optimizes sales, marketing, and customer service processes, enhancing their efficiency and effectiveness. Analytical CRM dives deep into data analysis, unveiling patterns and trends to inform strategic decisions. Collaborative CRM fosters cross-departmental communication, ensuring a unified approach to customer engagement.

Critical Success Factors

Successful CRM implementation hinges on several factors. The choice of a suitable CRM system, aligned with organizational goals and processes, is crucial. Data quality and accuracy are paramount, emphasizing the need for regular updates and maintenance. Equally vital is user adoption, necessitating employee training and engagement to unlock the full potential of CRM.

Embracing the Future of CRM

As technology advances, the future of CRM is laden with exciting possibilities. Innovations in artificial intelligence, machine learning, and automation are revolutionizing CRM capabilities, enabling predictive analytics and hyper-personalized experiences. This document underscores the enduring relevance of CRM in shaping modern business success, where understanding, engaging, and serving customers form the bedrock of sustainable growth.

Explore the Essence of CRM:

This 87-slide customizable document delves deep into CRM's significance as a multifaceted approach centered around understanding, engaging, and nurturing customer relationships. Unlock the potential of CRM in elevating your organization's customer-centric success.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Relationship Management PowerPoint Slides: Customer Relationship Management (CRM) in Modern Business PowerPoint (PPTX) Presentation Slide Deck, RadVector Consulting


$55.00
Developed by a team of experts with global consulting experience at McKinsey, Deloitte, and Capgemini.
Add to Cart
  

ABOUT THE AUTHOR

Additional documents from author: 172

We are a group of aviation experts & specialists (PhDs, Engineers, Pilots, Navigators, ...), leaders in helping organizations to transform their business performance using Methodologies and Principles of Lean, Agile, Six Sigma, and Innovation.

Ask the Author a Question

Must be logged in

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab




Read Customer Testimonials

 
"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
 
"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates
 
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

– Bill Branson, Founder at Strategic Business Architects
 
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World
 
"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC
 
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
 
"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
 
"Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

– M. E., Chief Commercial Officer, International Logistics Service Provider


Your Recently Viewed Documents


Customers Also Like These Documents

Related Management Topics


Customer Relationship Management Customer Experience Marketing Plan Development Lead Management Customer Service Relationship Marketing Digital Transformation Business Transformation Cyber Security Mobile Strategy Innovation Management Service Design Ideation Creativity

Download our FREE Digital Transformation Templates

Download our free compilation of 50+ Digital Transformation slides and templates. DX concepts covered include Digital Leadership, Digital Maturity, Digital Value Chain, Customer Experience, Customer Journey, RPA, etc.