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Benefits & Fallacies of Business Process Management   6-page Word document
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BENEFITS OF THIS WORD DOCUMENT

  1. A true record of customer benefits delivered.
  2. The workflow is a simple reflection of actual work performed.
  3. Business rules \"anchor\" process structures.

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I have used frameworks such as Lean, RACI and SIPOC across several business sectors in New Zealand and Australia enabling business improvement and transformation. In business process elicitation, I facilitate workshops with senior decision makers, subject matter experts using tools extending from PostIt

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