Benchmarking is the process of continually searching for the best methods, practices and processes, and either adopting or adapting their good features and implementing them to become the best of the best. To become the best-in-class, organizations need to implement the right process to get there.
Learning Objectives
• Introduction to Benchmarking
• Why, when and what to Benchmark?
• Benchmarking advantages and features
• Types of Benchmarking
• Best practice vs. Next practice
• Checklist of steps in a benchmarking effort
• Benchmarking Tips
• Bonus Process Analysis slides
A reminder !
We don't know what we don't know
If we don't have data, we don't know
If we don't know, we cannot act
If we cannot act, the risk is high
If we do know and act, the risk is managed
If we know and do not act we deserve the loss
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Source: Art of Benchmarking for High Performance PowerPoint (PPTX) Presentation Slide Deck, Green Lean Consulting
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