The 4 Levers of Control model, developed by Robert Simons, provides managers in large organizations a framework to manage the tension between Value Creation and Control (managing and measuring value).
Companies are always struggling with maintaining sufficient control in organizations that demand flexibility, innovation, and creativity. To reconcile the conflict between creativity and control, Simon suggests 4 Levers of Control:
1. Belief Systems
2. Boundary Systems
3. Diagnostic Control Systems
4. Interactive Control Systems
By leveraging these 4 control levers effectively, we can ensure the benefits of innovation and creativity are not achieved at the expense of control.
A Lever of Control can be defined as a formal, information-based routine or procedure that is used by management to maintain or alter patterns employee behavior.
This PPT dives deep into the practical applications of each lever, offering actionable insights for C-level executives. The Belief Systems lever focuses on instilling core values and purpose, guiding employees towards the organization's mission. Boundary Systems establish clear rules and guidelines, ensuring employees understand the limits within which they must operate to avoid risks.
Diagnostic Control Systems are essential for tracking performance and resource allocation. These systems help managers set standards and measure outputs, ensuring that organizational goals are met efficiently. Interactive Control Systems, on the other hand, foster open dialogue and adaptability, enabling top-level managers to respond proactively to strategic uncertainties.
Key questions are provided to help managers assess the effectiveness of their control systems. These questions ensure that senior managers communicate core values effectively, identify prohibited actions, and monitor critical performance variables. This comprehensive approach ensures a balanced management of creativity and control, driving sustainable value creation.
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Source: Best Practices in Value Creation, Robert Simons, 4 Levers of Control PowerPoint Slides: 4 Levers of Control PowerPoint (PPT) Presentation Slide Deck, PPT Lab
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