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HIGHLIGHTS
DOCUMENT DESCRIPTION
Digital Capabilities (skills required to use innovative technologies) and Leadership Capabilities (skills needed to ideate and steer organized Digital Transformation) have become 2 essential elements for creating sustainable Competitive Advantage in this age.
With the passage of time Digital Transformation is getting more and more complex. Organizations that were thinking of evolving incrementally are lagging behind. They have now realized that they need to adopt a more systematic methodology and change their fundamentals to truly transform themselves.
The Leadership capabilities are still valid to this date. However, it's the Digital Capabilities that are consistently changing due to persistent advancement in technologies.
This presentation deliberates on the 5 focus areas that businesses need to concentrate on to build advanced Digital Capabilities:
1. Customer Experience
2. Operations
3. Employee Experience
4. Business Model
5. Digital Platform
The 15 key elements—under these 5 core areas—that are critical for driving successful Digital Transformation are also discussed in the presentation in detail.
The slide deck also includes some slide templates for you to use in your own business presentations.
Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Customer Experience, Digital Transformation, Business Model PowerPoint Slides: 15 Elements of Digital Capabilities PowerPoint (PPTX) Presentation, LearnPPT
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DETAILS
File Type: PowerPoint (pptx)
Number of Slides: 30 (includes cover, transition, & marketing slides)
Tag(s): Customer Experience Digital Transformation Business Model
This business document is categorized under: Business Framework Primers
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Upload date (first version): May 24, 2021
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