BUY WITH CONFIDENCE
BENEFITS OF DOCUMENT
DESCRIPTION
This 5 slide presentation, with copious notes, provides an introductory overview of an equipment service maintenance contract proposal. The proposal lists options for full service, on-call, and parts availability. The presentation provides detail on what is provided in the maintenance contract. The benefits of the service contract are identified. The costs of not being covered with the service contract are identified.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Customer Service PowerPoint Slides: Customer Service Plan PowerPoint (PPTX) Presentation, eemer600
OVERVIEW
ABOUT THE AUTHOR
Customer Service Sales Business Framework PowerPoint Diagrams Lean Management/Enterprise Contact Center Customer Care Business Process Management Continuous Improvement KPI Operational Excellence Poka Yoke Breakout Strategy Quality Management & Assurance Strategy Development Customer Segmentation Marketing Plan Development Ideation Innovation Management Consulting Sales Cost of Quality Cost Reduction Assessment Human Resources
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |