Flevy Management Insights Q&A
How are companies navigating the challenges of product lifecycle management in the era of the circular economy?


This article provides a detailed response to: How are companies navigating the challenges of product lifecycle management in the era of the circular economy? For a comprehensive understanding of Product Lifecycle, we also include relevant case studies for further reading and links to Product Lifecycle best practice resources.

TLDR Organizations are integrating sustainability into Product Lifecycle Management through Strategic Planning, Operational Excellence, and Performance Management, leveraging technology, partnerships, and customer engagement to adapt to the circular economy.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Sustainability Integration in Product Lifecycle Management mean?
What does Strategic Partnerships for Circular Economy mean?
What does Operational Excellence in Sustainable Manufacturing mean?
What does Performance Management Metrics for Sustainability mean?


In the era of the circular economy, organizations are increasingly recognizing the importance of integrating sustainability into their product lifecycle management (PLM) strategies. This shift is not just about environmental stewardship but also about creating value and competitive advantage in a market that increasingly values sustainability. As the circular economy emphasizes the reduction, reuse, and recycling of materials, companies are finding innovative ways to adapt their PLM processes to meet these new demands.

Strategic Planning for Sustainability

Organizations are incorporating sustainability into their Strategic Planning phase of PLM. This involves rethinking product design to ensure products are not only durable and efficient but also recyclable or biodegradable at the end of their life. Companies are leveraging technologies such as digital twins and simulation software to predict product performance and environmental impact over the product's lifecycle. For example, according to a report by Accenture, digital technologies can reduce global carbon emissions by up to 20%. This predictive capability allows for the optimization of materials and processes that minimize waste and energy consumption.

Moreover, organizations are exploring business models that support the circular economy. This includes models such as Product-as-a-Service (PaaS), where the focus shifts from selling products to leasing them. This model not only encourages manufacturers to produce more durable and maintainable products but also facilitates the return and reuse of products, thereby extending their lifecycle. Philips Lighting's "light as a service" model is a prime example, where customers pay for the lighting service rather than the lighting hardware, incentivizing Philips to use energy-efficient and long-lasting products.

Strategic partnerships are also crucial in this phase. Organizations are collaborating with suppliers, customers, and even competitors to create a more sustainable value chain. These partnerships often focus on developing new materials that are more sustainable or creating shared platforms for the return and reuse of products. For instance, the Ellen MacArthur Foundation's CE100 network is a collaborative initiative where companies, innovators, and regions work together to accelerate the transition to a circular economy.

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Operational Excellence in Sustainable Manufacturing

Within the Operational Excellence domain of PLM, organizations are focusing on making manufacturing processes more sustainable. This includes adopting renewable energy sources, reducing water usage, and minimizing waste through lean manufacturing principles. For example, according to a PwC report, companies that integrate circular economy principles into their operations can achieve up to a 4% increase in resource efficiency. This not only reduces environmental impact but also lowers costs, improving the bottom line.

Advanced manufacturing technologies such as 3D printing are also playing a significant role. These technologies allow for more precise use of materials, reducing waste during the production phase. Moreover, they enable the production of complex parts that are lighter and more efficient, further reducing the product's environmental impact during its use phase. Adidas, for instance, has leveraged 3D printing to create a line of sneakers with 3D-printed midsoles that are designed to be recycled, showcasing how innovation and sustainability can go hand in hand.

Quality management systems are being adapted to include sustainability metrics. This means that beyond traditional measures of quality, products are also evaluated based on their environmental impact. This holistic approach to quality management ensures that sustainability is not an afterthought but a core component of the product's value proposition. Companies are adopting international standards such as ISO 14001 for environmental management to guide these efforts, demonstrating their commitment to sustainability to customers and stakeholders.

Performance Management and the Circular Economy

In the Performance Management phase, organizations are developing metrics and KPIs to measure their success in implementing circular economy principles. These metrics go beyond traditional financial performance to include measures of resource efficiency, waste reduction, and the lifecycle impact of products. For example, Gartner highlights the importance of circular economy metrics in supply chain performance, suggesting that companies should track the percentage of recycled input materials and the success rate of product take-back programs.

Data analytics and AI are being leveraged to gain insights into product use and end-of-life phases. This information is critical for organizations to understand how products are being used, how long they last, and how they can be efficiently recycled or disposed of. For instance, companies like Cisco use data analytics to manage their product take-back program, optimizing the process of refurbishing, recycling, or disposing of products.

Finally, customer engagement and feedback mechanisms are integral to this phase. Organizations are educating consumers about the sustainability features of their products and how to properly return, recycle, or dispose of products at the end of their lifecycle. This not only promotes responsible consumption but also strengthens brand loyalty among environmentally conscious consumers. Patagonia's "Worn Wear" program, which encourages customers to repair, share, and recycle their gear, is a powerful example of how companies can engage customers in their sustainability journey.

Organizations navigating the challenges of product lifecycle management in the era of the circular economy are finding that sustainability is not just a regulatory requirement or a marketing strategy—it's a comprehensive approach that spans the entire lifecycle of a product. By integrating sustainability into Strategic Planning, achieving Operational Excellence with a focus on sustainability, and rigorously managing performance with an eye towards circular economy principles, companies are not only reducing their environmental impact but are also unlocking new opportunities for innovation, cost savings, and competitive differentiation.

Best Practices in Product Lifecycle

Here are best practices relevant to Product Lifecycle from the Flevy Marketplace. View all our Product Lifecycle materials here.

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Explore all of our best practices in: Product Lifecycle

Product Lifecycle Case Studies

For a practical understanding of Product Lifecycle, take a look at these case studies.

Product Lifecycle Revitalization for Media Company

Scenario: A leading media company specializing in digital content distribution is facing challenges in managing its Product Lifecycle effectively.

Read Full Case Study

Telecom Network Expansion Strategy for a Mid-Sized European Firm

Scenario: A mid-sized telecom operator in Europe is grappling with outdated infrastructure and a saturated market.

Read Full Case Study

Product Lifecycle Management for a Global Tech Firm

Scenario: A multinational technology firm is grappling with the challenges of managing its product lifecycle in an increasingly competitive and rapidly evolving market.

Read Full Case Study

E-Commerce Inventory Management Advancement in Specialty Retail

Scenario: The organization, a specialty e-commerce retailer, is grappling with an increasingly complex Product Lifecycle that has led to stockouts, overstock, and obsolete inventory.

Read Full Case Study

Product Lifecycle Optimization in the Consumer Electronics Industry

Scenario: A multinational corporation specializing in consumer electronics is struggling with prolonged product lifecycles, leading to higher operating costs and slower time-to-market.

Read Full Case Study

Product Lifecycle Enhancement in Life Sciences

Scenario: The organization in question operates within the life sciences sector and is grappling with the complexities of an extended Product Lifecycle, which has led to increased time-to-market for new products.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

In what ways can PLM foster innovation within an organization, particularly in highly competitive markets?
PLM fosters innovation by enhancing Collaboration, accelerating Time to Market, and improving Quality and Compliance, enabling companies to stand out in competitive markets. [Read full explanation]
What strategies can be employed to extend the maturity phase of a product lifecycle in rapidly evolving industries?
Extend the maturity phase of a product lifecycle in evolving industries through Innovation, Market Expansion, and Strategic Partnerships to sustain competitiveness and profitability. [Read full explanation]
How is the integration of AI and machine learning transforming traditional PLM processes?
The integration of AI and ML into PLM processes revolutionizes product conception, development, manufacturing, and maintenance, enhancing Efficiency, Innovation, Operational Excellence, and Customer Satisfaction. [Read full explanation]
How can companies leverage PLM data analytics to predict and adapt to market changes more effectively?
PLM data analytics enables organizations to predict market changes by integrating and analyzing product lifecycle data, driving Strategic Planning, Risk Management, and Innovation. [Read full explanation]
What role does customer feedback play in the PLM process, and how can it be effectively integrated at each stage?
Customer feedback is crucial in the Product Lifecycle Management (PLM) process for continuous improvement and innovation, requiring Strategic Planning, advanced analytics, and a culture valuing customer input. [Read full explanation]
What impact do sustainability and eco-friendly practices have on the PLM strategies of today's companies?
Integrating sustainability into PLM is vital due to regulatory, consumer demands, and environmental stewardship, driving Innovation, Operational Excellence, and Risk Management, despite initial costs and cultural shifts. [Read full explanation]

Source: Executive Q&A: Product Lifecycle Questions, Flevy Management Insights, 2024


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