Flevy Management Insights Q&A

How are emerging technologies like IoT and blockchain being leveraged in the Hoshin Kanri process for better transparency and efficiency?

     Joseph Robinson    |    Hoshin Kanri


This article provides a detailed response to: How are emerging technologies like IoT and blockchain being leveraged in the Hoshin Kanri process for better transparency and efficiency? For a comprehensive understanding of Hoshin Kanri, we also include relevant case studies for further reading and links to Hoshin Kanri best practice resources.

TLDR IoT and blockchain are revolutionizing the Hoshin Kanri process by improving transparency and efficiency, ensuring strategic goals are effectively communicated and implemented across organizations.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Transparency in Strategic Planning mean?
What does Operational Efficiency through IoT mean?
What does Performance Management Framework mean?
What does Strategic Alignment mean?


Emerging technologies like the Internet of Things (IoT) and blockchain are revolutionizing traditional business processes and methodologies, including the Hoshin Kanri process. Hoshin Kanri, a strategic planning process, focuses on ensuring that the strategic goals of an organization are communicated throughout the organization and then implemented in the daily activities of all its members. The integration of IoT and blockchain into this process enhances transparency, efficiency, and the overall effectiveness of strategic initiatives.

Enhancing Transparency with Blockchain

Blockchain technology, known for its decentralized nature, offers unparalleled transparency and security in data management. When applied to the Hoshin Kanri process, blockchain can create a transparent and unalterable record of strategic goals, progress updates, and performance metrics. This ensures that every member of the organization has access to real-time information, fostering a culture of trust and accountability. For instance, a report by Deloitte highlighted how blockchain's inherent characteristics such as immutability and transparency are being leveraged by organizations to enhance the visibility of their strategic planning processes. By storing Hoshin Kanri documentation and performance metrics on a blockchain, organizations can ensure that all stakeholders have a consistent understanding of strategic priorities and progress.

Moreover, blockchain facilitates the secure sharing of information across different levels and departments within an organization. This is critical in the Hoshin Kanri process, where alignment and synchronization across various functional areas are essential for the successful implementation of strategic objectives. Blockchain's ability to provide a single source of truth eliminates discrepancies and conflicts that may arise from siloed information, thereby streamlining communication and collaboration.

Real-world examples include multinational corporations that have started to implement blockchain to manage their strategic planning processes. These organizations report an increase in the alignment between their strategic goals and operational activities, attributing this improvement to the enhanced transparency and accountability facilitated by blockchain technology.

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Improving Efficiency with IoT

The Internet of Things (IoT) plays a pivotal role in enhancing the efficiency of the Hoshin Kanri process. By integrating IoT devices and sensors into operational processes, organizations can collect real-time data related to performance metrics and progress towards strategic goals. This continuous flow of data enables leaders to make informed decisions quickly, adjust strategies in a timely manner, and thereby increase the agility of the strategic planning process. According to a study by McKinsey, IoT's potential to improve decision-making processes could unlock up to 11.1 trillion dollars in economic value annually by 2025, a portion of which can be attributed to enhanced strategic planning and execution.

IoT technology also automates the collection and reporting of data, reducing manual efforts and the risk of human error. This automation supports a more efficient review and adjustment cycle within the Hoshin Kanri process, allowing organizations to focus on strategic rather than administrative tasks. For example, IoT-enabled devices can automatically track the progress of key performance indicators (KPIs) and feed this information into a centralized dashboard accessible by all stakeholders. This not only speeds up the reporting process but also ensures that decision-makers have access to the most current data.

Companies in the manufacturing sector have been early adopters of IoT to monitor and improve production processes. These organizations are now extending the use of IoT to monitor strategic initiatives, demonstrating how real-time operational data can be leveraged to ensure the alignment of daily activities with long-term strategic goals.

Combining IoT and Blockchain for Enhanced Hoshin Kanri

The combination of IoT and blockchain technologies can further amplify the benefits for the Hoshin Kanri process. IoT devices collect and transmit real-time data related to the execution of strategic initiatives, while blockchain technology securely records this data, ensuring its integrity and availability for all stakeholders. This synergy not only enhances transparency and efficiency but also builds a robust framework for Performance Management, Risk Management, and Continuous Improvement within the strategic planning process.

Accenture's research on "Digital Transformation" suggests that the integration of these technologies can significantly reduce the time required for the strategic review cycles in the Hoshin Kanri process. This is due to the real-time availability of data and the elimination of discrepancies in the information shared across the organization. The secure and transparent nature of blockchain, combined with the efficiency and automation provided by IoT, creates a powerful tool for organizations aiming to achieve Operational Excellence and Strategic Alignment.

An example of this integration can be seen in the logistics and supply chain industry, where companies are using IoT to track shipments and blockchain to securely and transparently record transactions and movements. By applying these technologies to the Hoshin Kanri process, these organizations are able to ensure that strategic initiatives related to supply chain optimization are effectively implemented and monitored, demonstrating a practical application of IoT and blockchain in achieving strategic objectives.

These emerging technologies offer a new dimension to the Hoshin Kanri process, enabling organizations to navigate the complexities of modern strategic planning and execution with greater ease and confidence. By leveraging the transparency of blockchain and the efficiency of IoT, organizations can ensure that their strategic goals are not just well-defined but are also effectively communicated and implemented across all levels, thereby driving significant improvements in organizational performance and competitive advantage.

Best Practices in Hoshin Kanri

Here are best practices relevant to Hoshin Kanri from the Flevy Marketplace. View all our Hoshin Kanri materials here.

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Explore all of our best practices in: Hoshin Kanri

Hoshin Kanri Case Studies

For a practical understanding of Hoshin Kanri, take a look at these case studies.

Global Expansion Strategy for Cosmetic Brand in Asian Markets

Scenario: A renowned cosmetic brand facing stagnation in its traditional markets is looking to implement a hoshin kanri approach to navigate the complexities of expanding into the burgeoning Asian beauty market.

Read Full Case Study

Hoshin Kanri Strategic Planning Facilitation for a High-Growth Tech Firm

Scenario: A rapidly expanding tech organization found itself grappling with aligning strategic objectives across all departmental levels.

Read Full Case Study

Hoshin Planning Improvement for a Multinational Tech Firm

Scenario: A multinational technology firm has been struggling with its current Hoshin Planning approach, which is seen as lacking alignment between strategic objectives and daily operational tasks.

Read Full Case Study

Luxury Travel Firm's Strategic Alignment Initiative in Boutique Lodging

Scenario: The organization in question operates within the luxury travel and boutique lodging sector, facing challenges in aligning its long-term strategic goals with operational activities.

Read Full Case Study

Operational Excellence Strategy for a Boutique Hotel Chain

Scenario: A boutique hotel chain is grappling with operational inefficiencies and a declining guest satisfaction score, utilizing Hoshin Planning to address these strategic challenges.

Read Full Case Study

Hoshin Kanri Strategy Deployment for Retail Chain in Competitive Landscape

Scenario: A retail firm is grappling with aligning its strategic objectives with operational activities across its extensive chain of stores.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How does Hoshin Kanri complement or conflict with other strategic planning methodologies like OKRs (Objectives and Key Results)?
Hoshin Kanri and OKRs complement each other in aligning long-term Strategic Planning with short-term goals through mutual focus on alignment, execution, and measurable outcomes, despite potential conflicts in cultural underpinnings and review cycles. [Read full explanation]
How is artificial intelligence being integrated into the Hoshin Kanri process to predict and align strategic objectives more accurately?
AI integration into the Hoshin Kanri process significantly evolves Strategic Planning by improving predictive capabilities, automating data analysis, and enabling dynamic strategic alignment, offering a competitive edge in modern business. [Read full explanation]
What metrics or KPIs are most effective in measuring the success of Hoshin Kanri implementation?
The success of Hoshin Kanri implementation is best measured through KPIs and metrics that track strategic alignment, employee engagement, and process efficiency, reflecting the achievement of strategic goals, workforce commitment, and operational improvements. [Read full explanation]
What metrics or KPIs are most effective for tracking the success of Hoshin Kanri implementation across different organizational levels?
Effective Hoshin Kanri implementation is tracked through Strategic Alignment Metrics, Operational Excellence Metrics, and Employee Engagement and Culture Metrics, ensuring strategy execution and continuous improvement across organizational levels. [Read full explanation]
What role does organizational culture play in the successful adoption of Hoshin Kanri, and how can resistance to change be managed?
Organizational culture is crucial for the successful adoption of Hoshin Kanri, emphasizing the need for transparency, continuous improvement, and employee engagement, while managing resistance to change involves clear communication, involvement, and adequate support to align with strategic objectives. [Read full explanation]
In the context of increasing emphasis on sustainability, how can Hoshin Kanri be used to align organizational goals with environmental and social governance (ESG) objectives?
Hoshin Kanri facilitates the integration of ESG objectives into organizational strategic goals through structured planning, leadership engagement, and operationalization, enhancing long-term business success and sustainability. [Read full explanation]

 
Joseph Robinson, New York

Operational Excellence, Management Consulting

This Q&A article was reviewed by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.

It is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: "How are emerging technologies like IoT and blockchain being leveraged in the Hoshin Kanri process for better transparency and efficiency?," Flevy Management Insights, Joseph Robinson, 2025




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