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Flevy Management Insights Q&A
In the context of increasing emphasis on sustainability, how can Hoshin Kanri be used to align organizational goals with environmental and social governance (ESG) objectives?


This article provides a detailed response to: In the context of increasing emphasis on sustainability, how can Hoshin Kanri be used to align organizational goals with environmental and social governance (ESG) objectives? For a comprehensive understanding of Hoshin Kanri, we also include relevant case studies for further reading and links to Hoshin Kanri best practice resources.

TLDR Hoshin Kanri facilitates the integration of ESG objectives into organizational strategic goals through structured planning, leadership engagement, and operationalization, enhancing long-term business success and sustainability.

Reading time: 5 minutes


Hoshin Kanri, also known as Policy Deployment, is a methodological approach to Strategic Planning and Management that enables organizations to align their functions and activities with overarching strategic objectives. In the context of increasing emphasis on sustainability, Hoshin Kanri provides a structured framework to integrate Environmental and Social Governance (ESG) objectives into the core strategic goals of an organization. This integration not only ensures that sustainability becomes a central focus across all levels of the organization but also aligns it with long-term business success.

Understanding the Integration of ESG Objectives within Hoshin Kanri

The first step in aligning organizational goals with ESG objectives using Hoshin Kanri involves the identification and clear articulation of key ESG targets that the organization aims to achieve. These targets should be closely linked to the United Nations Sustainable Development Goals (SDGs) or other globally recognized sustainability frameworks to ensure relevance and impact. Once these ESG objectives are identified, they need to be integrated into the organization's strategic vision and goals, ensuring that they are not seen as separate or secondary aims but as integral to the organization's success and longevity.

For instance, a company might identify reducing carbon emissions, improving labor practices in its supply chain, and enhancing corporate governance as its key ESG objectives. These objectives would then be broken down into specific, measurable goals aligned with the company's strategic vision, such as achieving carbon neutrality by 2030, ensuring 100% of suppliers adhere to fair labor practices by 2025, or establishing a fully independent audit committee by the end of the fiscal year. This process ensures that ESG objectives are not only set but are also actionable and measurable.

Moreover, incorporating ESG objectives into the Hoshin Kanri process requires the engagement and commitment of leadership at all levels. Leaders must champion sustainability initiatives, ensuring they are given the same importance as financial and operational goals. This leadership commitment is crucial for embedding sustainability into the DNA of the organization, fostering a culture that values and pursues ESG objectives as part of its strategic mission.

Explore related management topics: Supply Chain Hoshin Kanri Corporate Governance

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Operationalizing ESG Objectives through Hoshin Kanri

Once ESG objectives have been integrated into the strategic goals, the next step is to operationalize these goals through the Hoshin Kanri planning and execution process. This involves translating high-level ESG objectives into specific, actionable initiatives and projects at every level of the organization. For example, to achieve the goal of carbon neutrality, a company might initiate projects such as investing in renewable energy sources, optimizing logistics to reduce emissions, or redesigning products for greater energy efficiency.

Key to this process is the use of Hoshin Kanri's catchball technique, which ensures that goals and initiatives are communicated and refined across all levels of the organization through a collaborative process. This technique not only helps in aligning the goals across different departments and teams but also in identifying potential challenges and opportunities for synergy in achieving the ESG objectives. It fosters a sense of ownership and accountability among employees, encouraging them to contribute actively to sustainability efforts.

Furthermore, monitoring and reviewing progress towards ESG goals is an essential component of the Hoshin Kanri process. This involves establishing key performance indicators (KPIs) related to ESG objectives, such as reduction in greenhouse gas emissions, improvement in employee diversity metrics, or enhancement in supply chain transparency. Regular review meetings and updates ensure that progress is tracked, challenges are addressed promptly, and adjustments are made to strategies and tactics as necessary. This continuous improvement cycle is fundamental to achieving long-term ESG objectives.

Explore related management topics: Continuous Improvement Key Performance Indicators

Real-World Examples and Success Stories

Several leading companies have successfully integrated ESG objectives into their strategic planning using approaches akin to Hoshin Kanri. For example, Toyota has long been recognized for its environmental management efforts, significantly reducing emissions and waste through its Toyota Environmental Challenge 2050. The company's approach mirrors the Hoshin Kanri process, with clear long-term environmental goals, cascading objectives through all levels of the organization, and regular monitoring and adjustment of strategies.

Similarly, Unilever's Sustainable Living Plan showcases how a global corporation can integrate sustainability into its core business strategy. By setting ambitious targets for reducing environmental impact, improving health and well-being, and enhancing livelihoods, Unilever operationalizes these goals through detailed action plans and tracks progress with specific, measurable KPIs. This strategic approach to sustainability has not only improved Unilever's environmental and social impact but has also driven business growth and innovation.

In conclusion, integrating ESG objectives into organizational goals using Hoshin Kanri offers a structured and effective approach to sustainability. By clearly defining ESG targets, operationalizing these through detailed action plans, and ensuring regular monitoring and adjustment, organizations can align their strategic objectives with sustainability goals. This not only contributes to environmental and social governance but also enhances long-term business success and resilience. The examples of Toyota and Unilever demonstrate the potential of this approach to transform business practices and drive meaningful change.

Explore related management topics: Strategic Planning

Best Practices in Hoshin Kanri

Here are best practices relevant to Hoshin Kanri from the Flevy Marketplace. View all our Hoshin Kanri materials here.

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Explore all of our best practices in: Hoshin Kanri

Hoshin Kanri Case Studies

For a practical understanding of Hoshin Kanri, take a look at these case studies.

Strategic Growth Plan for Mid-Size Education Service in STEM Learning

Scenario: A mid-size organization specializing in STEM education services is currently facing strategic challenges that necessitate a comprehensive hoshin planning approach.

Read Full Case Study

Hoshin Kanri Transformation for D2C E-commerce in Competitive Market

Scenario: A direct-to-consumer (D2C) e-commerce firm in a highly competitive market struggles to align its strategic objectives with operational activities.

Read Full Case Study

Ecommerce Policy Deployment Optimization Initiative

Scenario: An ecommerce firm specializing in bespoke furniture has seen a rapid expansion in market demand, leading to a 200% increase in product range and a similarly scaled growth in workforce.

Read Full Case Study

Strategic Policy Deployment for Automotive Firm in Competitive Market

Scenario: The company is a mid-sized automotive supplier in North America, struggling with aligning its operational policies with strategic objectives.

Read Full Case Study

Global Market Penetration Strategy for Niche Sports Equipment Manufacturer

Scenario: A niche sports equipment manufacturer is confronting a strategic challenge in leveraging hoshin planning to achieve global market penetration.

Read Full Case Study

Hoshin Planning for Accelerated Growth in a Competitive Education Market

Scenario: An education firm, specializing in online learning programs, is facing challenges in aligning its long-term strategic goals with day-to-day operational activities.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

In what ways can Policy Deployment help in managing and mitigating risks in an increasingly volatile global market?
Policy Deployment aligns strategic objectives with Risk Management, enhancing Organizational Agility and fostering a culture of continuous improvement to mitigate risks in volatile markets. [Read full explanation]
How does Hoshin Kanri complement or conflict with other strategic planning methodologies like OKRs (Objectives and Key Results)?
Hoshin Kanri and OKRs complement each other in aligning long-term Strategic Planning with short-term goals through mutual focus on alignment, execution, and measurable outcomes, despite potential conflicts in cultural underpinnings and review cycles. [Read full explanation]
How can Hoshin Planning be adapted for rapidly changing industries where long-term goals frequently shift?
Adapting Hoshin Planning for dynamic industries requires integrating flexibility into Strategic Objectives, enhancing Organizational Agility, and establishing a Continuous Review and Adaptation Process to navigate market uncertainties effectively. [Read full explanation]
How are emerging technologies like IoT and blockchain being leveraged in the Hoshin Kanri process for better transparency and efficiency?
IoT and blockchain are revolutionizing the Hoshin Kanri process by improving transparency and efficiency, ensuring strategic goals are effectively communicated and implemented across organizations. [Read full explanation]
What metrics are most effective for measuring the success of Hoshin Planning initiatives?
Effective metrics for measuring Hoshin Planning success include alignment with Strategic Objectives, Operational Excellence, Performance Improvement, and Continuous Improvement and Adaptability, encompassing both qualitative and quantitative indicators. [Read full explanation]
What strategies can be employed to overcome resistance to change during the Policy Deployment process?
To overcome resistance in Policy Deployment, engage stakeholders early, communicate the change's rationale, and provide training and support, fostering Operational Excellence and Strategic Planning. [Read full explanation]
What innovative practices are being adopted to integrate Policy Deployment with customer experience improvements?
Organizations are integrating Policy Deployment with customer experience through a customer-centric approach, leveraging Digital Transformation, and enhancing Cross-Functional Collaboration to align strategic objectives with customer expectations. [Read full explanation]
What metrics or KPIs are most effective for tracking the success of Hoshin Kanri implementation across different organizational levels?
Effective Hoshin Kanri implementation is tracked through Strategic Alignment Metrics, Operational Excellence Metrics, and Employee Engagement and Culture Metrics, ensuring strategy execution and continuous improvement across organizational levels. [Read full explanation]

Source: Executive Q&A: Hoshin Kanri Questions, Flevy Management Insights, 2024


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