Flevy Management Insights Q&A
How does the Boston Matrix support the strategic allocation of human resources in rapidly growing or contracting markets?
     David Tang    |    Boston Matrix


This article provides a detailed response to: How does the Boston Matrix support the strategic allocation of human resources in rapidly growing or contracting markets? For a comprehensive understanding of Boston Matrix, we also include relevant case studies for further reading and links to Boston Matrix best practice resources.

TLDR The Boston Matrix aids in Strategic Human Resource Planning by guiding the allocation of talent to 'Star' and 'Question Mark' units in growing markets, and optimizing resources in 'Cash Cows' and 'Dogs' in contracting markets, thereby improving organizational agility and performance.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Strategic Resource Allocation mean?
What does Organizational Agility mean?
What does Talent Management mean?


The Boston Matrix, also known as the Growth-Share Matrix, is a strategic tool developed by the Boston Consulting Group (BCG) in the 1970s. It provides a framework for evaluating the relative performance of different segments within an organization's portfolio based on market growth rate and market share. This matrix categorizes business units into four quadrants—Stars, Question Marks, Cash Cows, and Dogs—each representing a specific strategic business situation. The strategic allocation of human resources in rapidly growing or contracting markets can be significantly enhanced by applying insights from the Boston Matrix.

Strategic Focus on High-Growth Areas

For organizations operating in rapidly growing markets, the Boston Matrix highlights the importance of focusing human resources on 'Star' and 'Question Mark' categories. 'Stars' are products or services with high market share in fast-growing sectors, requiring continuous investment to maintain or enhance their position. Allocating top talent to these areas ensures that the organization can capitalize on growth opportunities and reinforce its market leadership. 'Question Marks,' with their low market share in high-growth markets, represent potential future stars but require significant resources to improve their market position. Strategic human resource planning involves identifying high-potential individuals and teams to drive the development and scaling of these units.

Real-world examples of this strategic focus include technology firms in the Silicon Valley, where rapid market evolution is common. Companies like Google and Apple allocate considerable resources to innovation and development units, recognizing that human capital is critical to sustaining growth in competitive, high-growth environments. This approach is supported by research from McKinsey, which suggests that reallocating talent to high-priority areas can increase productivity and contribute to a 20-25% uplift in performance.

Moreover, the strategic allocation of human resources in these quadrants involves not just deploying existing employees but also acquiring new talents with the requisite skills for innovation and growth. This might involve targeted recruitment, strategic partnerships with educational institutions, and competitive compensation packages to attract the best minds in the industry.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Managing Resources in Low-Growth or Contracting Markets

In contrast, for organizations in contracting markets, the Boston Matrix advises a different strategic approach. 'Cash Cows'—business units with high market share in low-growth markets—generate steady cash flow but do not require significant investment. Here, the strategic allocation of human resources focuses on efficiency and productivity. Experienced professionals who can optimize operations, reduce costs, and extract maximum value are invaluable in these segments. This might involve reallocating employees from areas of declining growth or investing in training programs to enhance skills in process optimization and cost management.

'Dogs,' or units with low market share in low-growth markets, typically do not justify significant investment in human resources. Strategic decisions might involve divestment or reallocation of resources to more promising areas. However, before taking such steps, organizations should consider whether specific talents within these units could be redeployed to other areas of the business where they can drive greater value. This strategic reallocation can help prevent the loss of valuable human capital and support organizational agility.

For instance, a multinational consumer goods company might find that certain product lines have become 'Cash Cows' or 'Dogs' due to market saturation or shifting consumer preferences. By reallocating resources from these areas to 'Star' or 'Question Mark' segments, such as emerging markets or innovative product lines, the company can better align its workforce with strategic growth areas. This approach is supported by data from Bain & Company, indicating that dynamic resource reallocation can significantly enhance corporate performance and shareholder returns.

Enhancing Organizational Agility and Competitive Advantage

The Boston Matrix not only aids in the strategic allocation of human resources but also enhances organizational agility. By continuously evaluating the portfolio and reallocating resources according to market dynamics, organizations can adapt more swiftly to changes in the external environment. This agility is crucial for maintaining competitive advantage, especially in industries characterized by rapid technological change and evolving consumer preferences.

Furthermore, the strategic insights provided by the Boston Matrix enable organizations to make informed decisions about leadership development and succession planning. By identifying key growth areas, organizations can tailor their leadership development programs to ensure that high-potential leaders are equipped with the skills and experiences necessary to drive future growth. This proactive approach to talent management ensures that the organization is always prepared to capitalize on new opportunities.

In conclusion, the Boston Matrix serves as a valuable tool for the strategic allocation of human resources, particularly in rapidly growing or contracting markets. By providing a clear framework for assessing the potential of different business units, it enables organizations to allocate their human capital more effectively, thereby enhancing efficiency, fostering innovation, and securing a competitive edge in the marketplace. As markets continue to evolve, the ability to strategically manage and reallocate human resources according to these principles will remain a critical determinant of organizational success.

Best Practices in Boston Matrix

Here are best practices relevant to Boston Matrix from the Flevy Marketplace. View all our Boston Matrix materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Boston Matrix

Boston Matrix Case Studies

For a practical understanding of Boston Matrix, take a look at these case studies.

BCG Matrix Analysis for Semiconductor Firm

Scenario: A semiconductor company operating globally is facing challenges in allocating resources efficiently across its diverse product portfolio.

Read Full Case Study

Content Strategy Overhaul in Education Media

Scenario: The organization in question operates within the education media sector, specializing in the development and distribution of digital learning materials.

Read Full Case Study

E-commerce Portfolio Rationalization for Online Retailer

Scenario: The organization in question operates within the e-commerce sector, managing a diverse portfolio of products across multiple categories.

Read Full Case Study

BCG Matrix Analysis for Specialty Chemicals Manufacturer

Scenario: The organization in focus operates within the specialty chemicals sector, facing a pivotal moment in its strategic planning.

Read Full Case Study

Strategic Portfolio Analysis for Retail Chain in Competitive Sector

Scenario: The organization is a retail chain operating in a highly competitive consumer market, with a diverse portfolio of products ranging from high-turnover items to niche, specialty goods.

Read Full Case Study

Growth-Share Matrix Optimization for Global Consumer Goods Manufacturer

Scenario: A global consumer goods manufacturer is embarking on a strategic transformation aimed at reclassification of their product portfolio within their Growth-Share Matrix.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

    The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

    – Dennis Gershowitz, Principal at DG Associates
  •  
    "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

    – Debbi Saffo, President at The NiKhar Group
  •  
    "Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

    – Chris McCann, Founder at Resilient.World
  •  
    "[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it give me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

    – Royston Knowles, Executive with 50+ Years of Board Level Experience
  •  
    "I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact "

    – Roberto Pelliccia, Senior Executive in International Hospitality
  •  
    "The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

    – Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
  •  
    "Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

    – M. E., Chief Commercial Officer, International Logistics Service Provider
  •  
    "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

    – Michael Duff, Managing Director at Change Strategy (UK)



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.