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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 75 KPIs on Product Marketing in our database. KPIs are instrumental for Product Marketing as they provide clear, measurable indicators of success and help marketers understand how well a product is performing in the market. They enable the tracking of progress against specific goals, such as market penetration, customer acquisition, and revenue targets, allowing for data-driven decision-making.

By monitoring KPIs, product marketers can identify areas of strength and pinpoint aspects of the marketing strategy that may require adjustment. KPIs also facilitate alignment between Product Marketing and broader Corporate Marketing objectives, ensuring that product-level activities contribute to the overall corporate strategy and business growth. Furthermore, they serve as a communication tool, providing stakeholders with tangible insights into product performance and market impact, which is essential for justifying marketing spend and investment in product development.

IMPORTANT: 17 days left until the annual price is increased from $99 to $149.
$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Ad Click-Through Rate (CTR)

More Details

The percentage of people who click on an ad after seeing it. Reflects the effectiveness of ad copy and design in encouraging users to take action. Counts the number of clicks on an ad divided by the number of times the ad is shown (impressions). (Total Clicks on Ad / Total Ad Impressions) * 100
Affiliate Performance

More Details

The effectiveness of affiliate partners in generating sales or leads for the product. Provides insight into which affiliate partners drive the most value and helps optimize affiliate marketing strategies. Tracks sales, clicks, or leads generated by each affiliate partner. Varies by specific affiliate metric (e.g., Total Sales Generated by Affiliate / Total Clicks from Affiliate)
Average Order Value (AOV)

More Details

The average amount of money each customer spends per transaction. Helps understand customer spending behavior and can inform pricing and upsell strategies. Calculates the average amount spent each time a customer places an order. Total Revenue / Number of Orders
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 75 KPIs under Product Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Average Support Resolution Time

More Details

The average time it takes to resolve a customer support ticket. Indicates the efficiency of the customer support team and can highlight areas needing process improvement. Measures the average time taken to resolve customer support inquiries. Total Time Spent on Resolved Tickets / Total Number of Resolved Tickets
Bounce Rate

More Details

The percentage of visitors to a website who navigate away from the site after viewing only one page. Helps assess the immediate appeal of website content and can indicate the quality of user experience. Calculates the percentage of visitors who navigate away from a site after viewing only one page. (Total Number of Single-Page Sessions / Total Number of Sessions) * 100
Brand Awareness Reach

More Details

The number of people within a target market who are aware of a brand. Assesses the success of marketing campaigns in reaching and resonating with the intended audience. Evaluates the number of people who are aware of the brand within a target market. Varies by data source; may include survey data, reach metrics from advertising platforms, etc.

In selecting the most appropriate Product Marketing KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Corporate Marketing objectives and Product Marketing-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Product Marketing performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Product Marketing KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Product Marketing in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Corporate Marketing and Product Marketing. Consider whether the Product Marketing KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Product Marketing KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Product Marketing KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Product Marketing KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 75 KPIs under Product Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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