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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 57 KPIs on Brand Management in our database. KPIs serve as critical indicators of a brand's performance within the marketplace, providing tangible metrics to evaluate brand health against strategic objectives. In brand management, KPIs help to monitor brand awareness, consumer perception, market share, and customer loyalty, ensuring that marketing efforts are aligned with desired outcomes.

They enable managers to quantify the impact of their branding activities, facilitating data-driven decisions to optimize marketing strategies. By tracking KPIs over time, companies can identify trends, adjust campaigns, and allocate resources more efficiently to areas that maximize ROI. Moreover, KPIs foster accountability within marketing teams, as they establish clear goals and benchmarks for success, promoting a focused and results-oriented approach to brand management.

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$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Ad Recall Lift Rate

More Details

The increase in brand recall among a target audience due to a specific advertising campaign. Indicates the effectiveness of advertising in creating memorable brand impressions. Percentage increase in participants who remember the ad after exposure compared to a control group. (Recall rate of exposed group - Recall rate of control group) / Recall rate of control group * 100
Average Page Views Per Visit

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The average number of pages viewed during a session on the brand's website. Reveals user engagement and interest in the content provided on the website. Counts the average number of pages viewed during a single visit. Total page views / Total visits
Brand Advocacy

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The percentage of customers who actively recommend the brand to others, which can be an indicator of brand strength and customer loyalty. Highlights customer loyalty and the potential for organic growth through word-of-mouth. Measures the number of customers who actively promote the brand to others. Total number of brand advocates / Total number of customers * 100
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 57 KPIs under Brand Management
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Brand Asset Valuator

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A metric used to assess the value of a brand's assets, including intellectual property and goodwill. Provides a comprehensive measure of a brand's equity and strategic position in the market. Assesses brand strength based on differentiation, relevance, esteem, and knowledge. Combination of survey scores on differentiation, relevance, esteem, and knowledge
Brand Awareness

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The level of recognition and recall that the brand has among its target audience. Helps to understand the success of brand visibility and recognition efforts. Tracks the percentage of the target audience familiar with the brand. (Number of people aware of the brand / Total number of people in target market) * 100
Brand Complaint Rate

More Details

The number of complaints received about a brand relative to the number of total interactions or transactions. Provides insight into customer dissatisfaction and areas for product or service improvement. Measures the number of complaints received per number of products sold or customers served. Total number of complaints / Total number of products sold or customers served

In selecting the most appropriate Brand Management KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Corporate Marketing objectives and Brand Management-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Brand Management performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Brand Management KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Brand Management in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Corporate Marketing and Brand Management. Consider whether the Brand Management KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Brand Management KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Brand Management KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Brand Management KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 57 KPIs under Brand Management
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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