Framework for Evaluating Consulting Performance Criteria PPT


This PPT slide, part of the 8-slide Performance Review Criteria PowerPoint presentation, outlines performance review criteria across 3 key areas: Value Addition, Client/Communication, and Experienced Manager, focusing on the expectations for effective management in consulting environments.

In the Value Addition section, the emphasis is on taking full responsibility for creating value for clients. It highlights the importance of gaining consensus on case objectives and critical issues at the start of a project. This includes ensuring high-quality analytical output and developing client commitment to recommendations. The criteria suggest that leaders should capture and monitor value addition throughout the engagement, which is crucial for demonstrating impact.

The Client/Communication segment stresses the need for mastery in presentation preparation. It covers a range of communication scenarios, from informal updates to formal presentations for senior stakeholders. Managing the client organization effectively during the value addition process is essential. Building and maintaining consensus with clients on objectives and issues is highlighted as a critical skill. The role of developing relationships with key client executives is also noted, indicating the importance of strategic partnerships in achieving project goals.

The Experienced Manager section focuses on leadership and team dynamics. It suggests that managers should embody organizational values and translate the vision into actionable concepts for their teams. Managing both formal and informal professional development needs of team leaders is emphasized, along with the importance of monitoring performance development for indirect reports. This section underscores the supervisory responsibilities that come with the role, particularly in non-client activities.

Overall, the slide provides a structured framework for evaluating performance in consulting roles, emphasizing accountability, effective communication, and leadership development.




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