Kanban Board: User Experience (Excel XLSX)

CUSTOMER EXPERIENCE EXCEL DESCRIPTION

This product (Kanban Board: User Experience) is an Excel template (XLSX) with a supplemental PDF document, which you can download immediately upon purchase.

A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational level.

Kanban Boards visually depict work at various stages of a process using cards to represent work items and columns to represent each stage of the process. Cards are moved from left to right to show progress and to help coordinate teams performing the work. A Kanban Board may be divided into horizontal "swimlanes" representing different kinds of work or different teams performing the work.

With this User Experience Kanban, work with your user experience and software development teams to design rich data visualizations and interactive solutions to communicate complex ideas to (internal) customers and organization leaders.

This Kanban offers the following benefits:

•  Get the user experience team to appreciate the quantitative testing data, and the data team to understand the qualitative approaches to get data-driven alignment.
•  Communicate your customer service values to people who may have never had a good service experience or models of positive ways to treat people.
•  Know that your project has met user needs.
•  Create the data or the environments today to test use cases.
•  Take design and user experience into account during your development cycles.
•  Take advantage of emerging technologies to enhance user experience and protect your customers from emerging security threats.
•  Evaluate if something has a good user experience.
•  Move from research to design to development without losing sight of the user experience.
•  Create a user experience that will delight your users.
•  Know if your design decisions will pay off.

This Kanban Board is downloadable as an Excel file. You will need to import the Excel into Airtable, Monday, Smartsheet, Power BI, or the Kanban visualization tool of your choice.

The above preview is only a partial snapshot of all the data included in the Kanban Excel import. The full document has 2,300+ records.

Source: Best Practices in Customer Experience, Kanban, Kanban Board Excel: Kanban Board: User Experience Excel (XLSX) Spreadsheet, Gerard Blokdijk