DORA and UK Operational Resilience Implementation Playbook for Financial Service
64 professional files (6 PDFs + 58 Excel workbooks) | 349+ spreadsheet tabs | 2,730+ rows of structured content | 11 organised folders
The Digital Operational Resilience Act sets a single, demanding bar for operational resilience across EU financial entities and their ICT providers. Governance, risk management, incident reporting, resilience testing, and third-party oversight all have to be demonstrably in place. Regulators are active, timelines are tight, and evidence expectations are explicit. A structured implementation programme is the only realistic way to close gaps on time.
WHAT YOU GET: A THREE-PHASE JOURNEY
Phase 1: Diagnose. Seven domain assessments (30 questions each, 210 total) score your maturity across Governance Accountability, Critical Functions IBS, Resilience Testing Program, and related areas. You can complete the Quick Scan diagnostic in under an hour and know exactly where the biggest gaps and opportunities sit.
Phase 2: Set Goals. Five PM template workbooks with roadmaps, RACI matrices, milestone trackers, risk registers, and stakeholder communication plans. These lock in scope, timeline, and accountability before a single line of implementation work starts, which is consistently where programmes succeed or stall.
Phase 3: Implement. Nine operational runbooks and checklists covering deployment, incident response, compliance, and vendor and third-party handling. Every runbook is built to be followed by a working team, not read and filed. Pro tips, example rows, and common-mistake callouts give you the benefit of hard-won practitioner experience from the first day.
7 DOMAIN ASSESSMENTS (210 QUESTIONS)
• Governance Accountability
• Critical Functions IBS
• Resilience Testing Program
• ICT Risk Management
• Third Party Supplier Resilience
• Incident Response Reporting
• Technology Data Resilience
9 OPERATIONAL RUNBOOKS
• Critical System Handoff Protocol
• DORA BIA and Impact Tolerance Runbook
• DORA Compliance Integration Checklist
• ICT Risk Assessment Workflow Guide
• Incident Response Playbook DORA Compliant
• Regulatory Report Preparation Checklist
• Resilience Testing Cycle Checklist
• Third Party Onboarding to Exit Lifecycle Checklist
• Zero Trust Implementation Roadmap
The full kit also includes a practitioner-grade library of PM forms spanning all five PMBOK process groups, KPI dashboards, risk and compliance registers, and reference cards. Every template comes pre-populated with domain-specific example data so your team can start editing, not staring at blank rows. You get a consistent operating system across diagnostic, planning, delivery, and sustainment, which is how mature programmes compound improvement year over year.
WHO THIS IS FOR: Financial services CIOs, CISOs, operational resilience officers, and ICT third-party risk teams.
Aligned with DORA.
Instant download. Start your first assessment within the hour.
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Source: Best Practices in Operational Risk Excel: DORA & UK Operational Resilience for Financial Playbook Excel (XLSX) Spreadsheet, Gerard Blokdijk
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