The DMAIC Define Phase Training Program is a comprehensive, graduate-level learning resource that equips consultants, Lean Six Sigma professionals, Operational Excellence leaders, and project teams with the knowledge and practical skills needed to successfully execute the Define phase of the DMAIC methodology.
The program provides a structured approach to transforming business problems into well-defined, measurable, and financially justified improvement initiatives. Participants learn how to develop effective Project Charters, define project scope, construct SIPOC diagrams, capture and translate the Voice of the Customer (VOC) into Critical-to-Quality (CTQ) requirements, perform stakeholder analysis, establish project governance, validate financial opportunities, and prepare projects for successful tollgate approval. The program also includes facilitator guidance, workshop exercises, practical examples, discussion questions, and knowledge assessments to reinforce learning and support immediate application. Designed for corporate training, consulting engagements, certification programs, universities, and continuous improvement initiatives, this program emphasizes practical implementation, executive governance, and consulting best practices rather than theory alone.
This program is part of the Master Black Belt Training Academy, a graduate-level curriculum comprising 29 integrated training programs, original case studies, workshops, assessments, and implementation resources. Each program is designed to function as a standalone course or as part of the complete Academy, providing organizations with a scalable and standardized approach to Lean Six Sigma capability development.
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Source: Best Practices in DMAIC PowerPoint Slides: DMAIC Define Phase Training Program PowerPoint (PPTX) Presentation Slide Deck, EDS SYSTEMS
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