AI Operating Model Design Playbook
64 professional files (6 PDFs + 58 Excel workbooks) | 349+ spreadsheet tabs | 2,730+ rows of structured content | 11 organised folders
The difference between organisations that extract real value from AI and those that accumulate pilot projects is the operating model. Not the algorithms, not the data, not the talent. It is how you organise decision rights, funding mechanisms, capability centres, and delivery processes around AI. This playbook gives you the complete toolkit to design, implement, and mature an AI operating model that actually scales.
WHAT YOU GET: A THREE-PHASE JOURNEY
Phase 1: Diagnose. Seven domain assessments (30 questions each, 210 total) evaluate your AI organisational design across governance, capability distribution, funding, talent, platforms, delivery, and value measurement.
Phase 2: Set Goals. Five PM template workbooks with capability heat maps, transition roadmaps, RACI matrices for AI decision rights, investment models, and change management plans.
Phase 3: Implement. Nine operational runbooks for standing up CoEs, federated delivery models, platform teams, and governance rhythms.
7 DOMAIN ASSESSMENTS (210 QUESTIONS)
• AI Governance Structure and Decision Rights
• Operating Model Archetype and Capability Distribution
• AI Funding and Investment Allocation
• Talent Strategy and Organisation Design
• AI Platform and Technology Enablement
• AI Delivery Process and Methodology
• Value Measurement and Continuous Improvement
9 OPERATIONAL RUNBOOKS
• AI Centre of Excellence (CoE) Design and Launch Checklist
• Federated AI Delivery Model Implementation Guide
• AI Decision Rights and RACI Matrix Template
• AI Portfolio Prioritisation and Stage-Gate Process
• AI Talent Competency Framework and Role Definition Workbook
• AI Platform Team Charter and Service Catalogue Template
• AI Business Case and Value Tracking Scorecard
• Operating Model Maturity Review and Evolution Checklist
• AI Community of Practice Design and Engagement Runbook
WHO THIS IS FOR: Chief AI Officers, Chief Data Officers, COOs, CTOs, Strategy Consultants, and HR/Talent Leaders.
Aligned with McKinsey AI Operating Model archetypes, Gartner AI Maturity Model, Operating Model Canvas, and TOGAF capability architecture.
Instant download. Begin your operating model assessment within the hour.
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Source: AI Operating Model Design Playbook Excel (XLSX) Spreadsheet, Gerard Blokdijk
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