DESCRIPTION
Statistical Process Control is the application of statistical and graphical tools to provide immediate process feedback. It sets limits of expected common cause variation and provides triggers for action based on probabilities. It also separates special cause variation from common cause variation.
The objectives of this module are to understand: Basic control charts, Customer spec limits (Voice of the Customer, VOC), Process control limits (Voice of the Process, VOP), Components of control charts, common versus special cause variation and to review the roadmap that enables the selection of the appropriate control chart.
This material is suitable for independent study or formal classroom training and includes a list of tools and quiz questions.
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Source: 079_Introduction to Statistical Process Control PowerPoint (PPTX) Presentation, mjcarter
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