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HIGHLIGHTS
DOCUMENT DESCRIPTION
Leveraging the 012_Introduction to Mapping, this module takes a detailed look at process maps, swim lane diagrams and brown paper maps. Process maps are easy to construct and extremely versatile. Not only do they serve as a visual representation of a process, but they are also used as a basis for the Cause and Effect Diagram, Cause and Effect Matrix, SIPOC, Failure Modes and Effects Analysis, Values Stream Map and more. But there is a catch . . . improvement teams have a tendency to construct detailed process maps first. While there are four different levels of process maps, the detailed map serves the team well when a deep dive is appropriate.
This module looks at high level maps, detailed maps and the three versions of these. Standard mapping symbols are covered, before the importance of documenting process inputs and outputs of each step is demonstrated.
Next, Swim Lane Diagrams are introduced. Process handoffs across functional boundaries are extremely important to understand, so that process improvement teams can see the result of delays, miscommunication, conflicting schedules, etc.
This module covers these concepts and is suitable for independent study or formal classroom training and includes an exercise, list of tools and quiz questions.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Process Mapping, Operational Excellence PowerPoint Slides: 014_Introduction to Process Mapping PowerPoint (PPT) Presentation, Michael Carter
ABOUT THE AUTHOR: MICHAEL CARTER
We believe you should love what you do, learning should be fun, skills must be relevant, and yesterday's methods can always be improved. 6ixsigma<dot>org was founded to help organizations and 'Belts' successfully deploy and apply Lean Six Sigma to solve real problems. All of our training materials cover DMAIC, DMADV and Lean as an integrated methodology, we also cover the Shainin methodology.
[read more]
Our experience? Worldwide.
We have assisted with Lean Six Sigma training and implementation in Australia, Singapore, Germany, China, Malaysia, Taiwan, Mexico, India, Hong Kong, United States, Canada and counting.
All our materials are suitable for individual study or formal classroom training.
Michael Carter has published 95 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations
It applies to All Industries
File Type: PowerPoint (ppt)
File Size: 1 MB
Number of Slides: 30 (includes cover, transition, & marketing slides)
Related Topic(s): Process Mapping Operational Excellence
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental XLS document.
Initial upload date (first version): Jan 17, 2015
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