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BENEFITS OF DOCUMENT

  1. A true record of customer benefits delivered.
  2. The workflow is a simple reflection of actual work performed.
  3. Business rules \"anchor\" process structures.

DOCUMENT DESCRIPTION

I have used frameworks such as Lean, RACI and SIPOC across several business sectors in New Zealand and Australia enabling business improvement and transformation. In business process elicitation, I facilitate workshops with senior decision makers, subject matter experts using tools extending from PostIt® notes through to Visio and Enterprise Architect. My process diagrams and allied documentation including business rules are certified to ISO9000:2001 standard.

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Source: Benefits & Fallacies of Business Process Management Word document

 

Benefits & Fallacies of Business Process Management

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File Type: Word (doc)

File Size: 282 KB

Number of Pages: 6

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Initial upload date (first version): Dec 22, 2016
Most recent version published: Dec 27, 2016

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