This article provides a detailed response to: How is the gig economy influencing succession planning strategies for businesses? For a comprehensive understanding of Succession Planning, we also include relevant case studies for further reading and links to Succession Planning best practice resources.
TLDR The gig economy is reshaping Succession Planning by broadening the talent pool to include gig workers, necessitating agile, technology-driven strategies to assess and develop potential leaders for future roles.
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The gig economy, characterized by the prevalence of short-term contracts or freelance work as opposed to permanent jobs, is reshaping the global workforce landscape. This transformation is compelling organizations to rethink traditional models of employment, workforce management, and indeed, succession planning strategies. Succession planning, a critical aspect of Strategic Planning, is being influenced by the gig economy in several nuanced ways. It requires a shift in how organizations identify, develop, and retain talent for critical roles.
Traditionally, succession planning has focused on identifying and developing internal candidates for key leadership positions. However, the rise of the gig economy necessitates a broader talent pool that includes not just full-time employees but also gig workers. Organizations are now looking at how to integrate freelancers, consultants, and part-time workers into their succession plans. This shift requires a reevaluation of talent management systems, leadership development programs, and the criteria used to assess potential successors. For instance, leadership qualities in a gig economy might emphasize adaptability, digital proficiency, and the ability to lead remote, diverse teams.
According to a report by McKinsey Global Institute, approximately 20% to 30% of the working-age population in the United States and the European Union engage in some form of independent work. This significant portion of the workforce cannot be overlooked in succession planning. Organizations must develop strategies to assess the skills, performance, and potential of gig workers, just as they do for full-time employees. This may involve leveraging technology and data analytics to track and evaluate the contributions of gig workers to organizational goals.
Furthermore, the gig economy encourages a more flexible, project-based approach to work. Succession planning in this context may mean identifying individuals who can lead specific projects or initiatives rather than fill traditional, permanent roles. This approach requires organizations to be more agile in their succession planning processes, constantly updating and adjusting plans based on changing project needs and worker availability.
One of the key challenges in integrating the gig economy into succession planning is building a robust talent pipeline. With the transient nature of gig work, organizations must find ways to maintain relationships with high-performing gig workers and keep them engaged with the organization. This could involve creating talent communities or pools where gig workers can stay connected with the organization, learn about new opportunities, and access development resources. Accenture's research highlights the importance of leveraging digital platforms and social media to engage with gig workers and build a sense of community and belonging.
Moreover, organizations need to rethink how they offer development opportunities to gig workers. Traditional career development programs designed for full-time employees may not be suitable for gig workers. Instead, offering microlearning opportunities, project-based learning experiences, and access to mentoring and coaching can be more effective. These strategies not only help in developing gig workers for future roles but also in retaining them by offering value beyond just monetary compensation.
Succession planning in the gig economy also requires a shift in mindset from seeing gig workers as temporary solutions to viewing them as integral parts of the talent pipeline. This means recognizing the strategic value gig workers can bring, such as specialized skills, fresh perspectives, and agility. By doing so, organizations can leverage the gig economy to enhance their succession planning strategies and ensure a continuous flow of talent for critical roles.
Several leading organizations are pioneering in adapting their succession planning strategies to the gig economy. For example, Google has long been known for its innovative approach to talent management, employing a significant number of gig workers alongside full-time employees. Google has developed systems to evaluate the contributions of all workers, regardless of their employment status, and identify potential leaders from within this diverse talent pool. This approach allows Google to tap into a wide range of skills and perspectives for leadership roles.
Another example is PwC, which launched the Talent Exchange, a platform that connects freelance professionals with short-term projects at PwC. This platform not only helps PwC manage its project-based workforce needs but also serves as a talent pipeline, allowing PwC to identify and develop relationships with high-potential gig workers who could play more significant roles in the future.
These examples illustrate the potential of integrating the gig economy into succession planning. By leveraging technology, rethinking development opportunities, and recognizing the value of gig workers, organizations can build a more flexible, responsive, and robust succession planning strategy that is fit for the future of work.
The gig economy is not just changing how work gets done; it's also transforming how organizations plan for the future. By embracing this shift, organizations can ensure they are prepared for the evolving nature of work and leadership. Succession planning in the gig economy requires flexibility, innovation, and a willingness to see the strategic value in all types of work arrangements. As the workforce continues to evolve, so too must the strategies organizations use to plan for their future leadership needs.
Here are best practices relevant to Succession Planning from the Flevy Marketplace. View all our Succession Planning materials here.
Explore all of our best practices in: Succession Planning
For a practical understanding of Succession Planning, take a look at these case studies.
Succession Management Enhancement in Professional Services
Scenario: The organization is a leading professional services provider specializing in financial advisory and consulting, facing challenges in its Succession Management processes.
Succession Management Enhancement for Global Retailer
Scenario: A large-scale retailer with a multinational presence is facing an imminent leadership gap due to an aging executive team and a lack of prepared successors.
Succession Management Advisory for a Global Retail Organization
Scenario: A global retail company is finding it increasingly challenging to identify, train, and retain potential leaders who can succeed key positions due to rapidly changing market dynamics and shifting talent demands.
Succession Planning Framework for Aerospace Leader in the D2C Sector
Scenario: An established aerospace firm in the direct-to-consumer market is grappling with identifying and developing internal successors for its critical leadership roles.
Succession Planning for Infrastructure Conglomerate
Scenario: The organization is a multinational infrastructure conglomerate with a diverse portfolio including construction, energy, and transportation.
Succession Planning Initiative for Ecommerce Platform
Scenario: The organization in focus operates a thriving ecommerce platform that has disrupted the retail market with its innovative business model.
Explore all Flevy Management Case Studies
Here are our additional questions you may be interested in.
This Q&A article was reviewed by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.
To cite this article, please use:
Source: "How is the gig economy influencing succession planning strategies for businesses?," Flevy Management Insights, Joseph Robinson, 2024
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