Flevy Management Insights Q&A
What emerging technologies are set to revolutionize planned maintenance practices in the next five years?
     Joseph Robinson    |    Planned Maintenance


This article provides a detailed response to: What emerging technologies are set to revolutionize planned maintenance practices in the next five years? For a comprehensive understanding of Planned Maintenance, we also include relevant case studies for further reading and links to Planned Maintenance best practice resources.

TLDR Emerging technologies like IoT, AI, ML, and AR are set to revolutionize Planned Maintenance by improving Predictive Maintenance, Operational Excellence, and Sustainability, reducing costs and downtime.

Reading time: 4 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Operational Excellence mean?
What does Predictive Maintenance mean?
What does Artificial Intelligence (AI) and Machine Learning (ML) mean?
What does Augmented Reality (AR) mean?


Planned maintenance practices are essential for ensuring the longevity and efficiency of equipment in various industries. In the next five years, emerging technologies are set to revolutionize these practices, making them more predictive, efficient, and cost-effective. Organizations that adopt these technologies early will gain a competitive edge through improved Operational Excellence, reduced downtime, and enhanced asset management.

Internet of Things (IoT) and Predictive Maintenance

The Internet of Things (IoT) is rapidly transforming planned maintenance by enabling Predictive Maintenance strategies. IoT devices can monitor equipment conditions in real-time, collecting vast amounts of data on performance, temperature, vibration, and more. This data, when analyzed using advanced analytics, can predict equipment failures before they occur, allowing for maintenance to be planned and executed proactively. According to Gartner, by 2025, over 75% of organizations implementing IoT will have embarked on digital twin initiatives, up from 10% in 2019, indicating a significant shift towards integrated digital-physical systems for asset management.

Real-world examples include the use of IoT sensors in manufacturing plants to monitor machinery health, enabling maintenance teams to address issues before they lead to unplanned downtime. Similarly, in the energy sector, IoT technologies are used to predict turbine failures, significantly reducing the risk of costly outages and improving energy efficiency.

For organizations, the implementation of IoT-driven Predictive Maintenance requires a strategic approach to data management and analytics. It necessitates investments in sensor technology, data integration capabilities, and skilled personnel capable of interpreting data insights into actionable maintenance decisions. The benefits, however, including reduced maintenance costs, improved equipment uptime, and extended asset life, make it a compelling investment for the future.

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Artificial Intelligence (AI) and Machine Learning (ML) in Maintenance

Artificial Intelligence (AI) and Machine Learning (ML) are set to further enhance planned maintenance practices by enabling more accurate predictions and automating decision-making processes. AI algorithms can analyze historical and real-time data to identify patterns and predict potential equipment failures with high accuracy. This allows maintenance schedules to be optimized based on actual equipment condition rather than predefined intervals, significantly improving maintenance efficiency.

Accenture's research highlights that AI and ML can reduce maintenance costs by up to 20% while improving equipment availability by up to 20%. These technologies enable organizations to shift from traditional calendar-based maintenance to condition-based and predictive maintenance strategies, which are more efficient and effective.

Examples of AI and ML in action include their use in the aerospace industry, where they analyze data from aircraft sensors to predict engine maintenance needs, and in the automotive industry, where they are used to predict battery life in electric vehicles. The adoption of AI and ML in planned maintenance not only improves operational efficiency but also supports Sustainability and Environmental, Social, and Governance (ESG) goals by reducing waste and energy consumption.

Augmented Reality (AR) for Maintenance Training and Execution

Augmented Reality (AR) technology is revolutionizing the way maintenance training and execution are conducted. AR can overlay digital information, such as schematics or maintenance instructions, onto the physical world, providing technicians with real-time, hands-on guidance. This not only speeds up the maintenance process but also improves its accuracy and quality, reducing the risk of errors.

For instance, companies like Boeing have implemented AR to provide technicians with 3D wiring diagrams overlaid onto aircraft being serviced, reducing wiring time by 25% and significantly lowering the risk of errors. Similarly, in the utilities sector, AR is used to guide maintenance personnel through complex procedures on equipment, improving safety and efficiency.

The adoption of AR in planned maintenance requires an investment in AR devices and software, as well as training for maintenance personnel. However, the potential benefits, including reduced training costs, faster maintenance turnaround times, and improved worker safety, make it a valuable technology for the future of planned maintenance.

Emerging technologies such as IoT, AI, ML, and AR are transforming planned maintenance practices, making them more predictive, efficient, and effective. Organizations that strategically invest in these technologies will benefit from reduced maintenance costs, improved equipment uptime, and enhanced competitive advantage. As these technologies continue to evolve, they will further redefine the landscape of planned maintenance, driving Operational Excellence and Sustainability in industries worldwide.

Best Practices in Planned Maintenance

Here are best practices relevant to Planned Maintenance from the Flevy Marketplace. View all our Planned Maintenance materials here.

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Planned Maintenance Case Studies

For a practical understanding of Planned Maintenance, take a look at these case studies.

Optimizing Planned Maintenance Strategy for a Global Manufacturing Firm

Scenario: A multinational manufacturing firm is grappling with escalating costs and operational inefficiencies due to an outdated and reactive Planned Maintenance approach.

Read Full Case Study

Planned Maintenance Advancement for Life Sciences Firm

Scenario: A life sciences company specializing in medical diagnostics equipment is facing challenges with its Planned Maintenance operations.

Read Full Case Study

Planned Maintenance Strategy for Aerospace Manufacturer in Competitive Market

Scenario: The organization is a key player in the aerospace industry, facing frequent unplanned downtime due to maintenance issues.

Read Full Case Study

Planned Maintenance Optimization for E-commerce in Apparel Retail

Scenario: An e-commerce platform specializing in apparel retail is facing challenges with its Planned Maintenance operations.

Read Full Case Study

Planned Maintenance Enhancement in Telecom

Scenario: The organization in question operates within the telecom industry, facing significant challenges maintaining its expansive network infrastructure.

Read Full Case Study

Planned Maintenance Enhancement for Aerospace Firm

Scenario: The organization is a leading provider of aerospace components facing significant downtime due to inefficient Planned Maintenance schedules.

Read Full Case Study




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