Flevy Management Insights Q&A
What impact do emerging technologies like blockchain have on ERP system security and change management?
     Joseph Robinson    |    ERP Change Management


This article provides a detailed response to: What impact do emerging technologies like blockchain have on ERP system security and change management? For a comprehensive understanding of ERP Change Management, we also include relevant case studies for further reading and links to ERP Change Management best practice resources.

TLDR Blockchain technology significantly improves ERP system security by enhancing data integrity and reducing fraud, while also necessitating comprehensive Change Management strategies to address technical and cultural shifts.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does ERP System Security mean?
What does Change Management mean?
What does Stakeholder Engagement mean?
What does Operational Efficiency mean?


Emerging technologies like blockchain are revolutionizing the way organizations manage their operations, particularly in the realms of ERP (Enterprise Resource Planning) system security and Change Management. These technologies offer new opportunities for enhancing security measures, improving transparency, and streamlining processes. However, they also introduce challenges that organizations must navigate to fully leverage their benefits.

Impact on ERP System Security

The integration of blockchain technology into ERP systems significantly enhances security capabilities. Blockchain's inherent characteristics—decentralization, immutability, and transparency—provide a robust framework for securing sensitive data. For instance, by decentralizing data storage, blockchain reduces the risk of centralized data breaches, a common vulnerability in traditional ERP systems. This distributed ledger technology ensures that data is not stored in a single location, making it more difficult for cyber attackers to compromise the system's integrity.

Furthermore, blockchain's immutability feature plays a critical role in fraud prevention. Once a transaction is recorded on a blockchain, it cannot be altered or deleted, ensuring the integrity of the organization's data. This characteristic is particularly beneficial for maintaining accurate financial records, supply chain transactions, and customer information. According to a report by Deloitte, organizations that have implemented blockchain within their ERP systems have observed a significant reduction in incidents of fraud and data tampering.

However, integrating blockchain into existing ERP systems poses certain challenges. Organizations must ensure that their current infrastructure is compatible with blockchain technology. This may require substantial investments in upgrading hardware and software, as well as training staff to manage the new system effectively. Despite these challenges, the long-term benefits of enhanced security and reduced risk of data breaches make this a worthwhile investment for many organizations.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Impact on Change Management

Implementing blockchain technology also has profound implications for Change Management within organizations. The transition to blockchain-based ERP systems necessitates a comprehensive change management strategy to address the technical and cultural shifts that accompany this transformation. Organizations must prioritize employee training and engagement to ensure that staff are well-equipped to utilize the new system. This involves not only technical training but also fostering an understanding of the benefits and implications of blockchain technology.

Moreover, the adoption of blockchain can lead to significant changes in business processes. For example, the increased transparency and efficiency offered by blockchain may streamline supply chain operations, requiring adjustments in procurement, inventory management, and customer service processes. Organizations must be proactive in managing these changes, ensuring that all stakeholders are aligned with the new operational paradigms. According to a survey by Gartner, organizations that effectively manage the transition to blockchain-based ERP systems report higher levels of operational efficiency and employee satisfaction.

However, resistance to change is a common challenge that organizations face during such transformations. To mitigate this, effective communication and stakeholder engagement are crucial. Organizations should clearly articulate the rationale behind the adoption of blockchain, highlighting its benefits in terms of security, efficiency, and competitiveness. By involving employees in the transition process and addressing their concerns, organizations can foster a culture of innovation and adaptability.

Real-World Examples

Several leading organizations have successfully integrated blockchain technology into their ERP systems, demonstrating the potential benefits and challenges of this approach. For instance, Walmart has implemented a blockchain-based supply chain management system to enhance transparency and efficiency in its operations. This system allows Walmart to track the provenance of products in real-time, significantly improving food safety and reducing waste. The success of this initiative underscores the importance of strategic planning and stakeholder engagement in the adoption of blockchain technology.

Similarly, Maersk, the world's largest container shipping company, has partnered with IBM to develop TradeLens, a blockchain-enabled shipping solution designed to promote more efficient and secure global trade. This platform facilitates the seamless exchange of information among trading partners, reducing delays and improving the reliability of supply chains. These examples highlight the transformative potential of blockchain technology when effectively integrated with ERP systems and supported by comprehensive change management strategies.

In conclusion, the integration of blockchain technology into ERP systems offers significant opportunities for enhancing security and streamlining operations. However, organizations must navigate the challenges associated with this transformation, including infrastructure upgrades, employee training, and process adjustments. By adopting a strategic approach to change management and leveraging the unique benefits of blockchain, organizations can achieve greater efficiency, security, and competitiveness in the digital age.

Best Practices in ERP Change Management

Here are best practices relevant to ERP Change Management from the Flevy Marketplace. View all our ERP Change Management materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: ERP Change Management

ERP Change Management Case Studies

For a practical understanding of ERP Change Management, take a look at these case studies.

ERP Change Management Revamp for a Global Retailer

Scenario: The organization in focus is a global retailer, experiencing difficulties in managing its ERP Change Management process.

Read Full Case Study

ERP Change Management for Specialty Retailer in North America

Scenario: A specialty retailer in North America is grappling with the complexities of its outdated ERP system, which has become a bottleneck for business scalability and efficiency.

Read Full Case Study

ERP Change Management for Midsize Defense Contractor

Scenario: A midsize firm specializing in aerospace defense is facing significant challenges in adapting to a new Enterprise Resource Planning (ERP) system.

Read Full Case Study

ERP Change Management in Specialty Chemicals Sector

Scenario: The organization, a specialty chemicals manufacturer with a global presence, has recently expanded its product portfolio and entered new markets, leading to increased complexity in operations.

Read Full Case Study

ERP Change Management Initiative for Defense Sector Leader

Scenario: The organization in question is a key player in the defense sector, facing significant challenges in adapting to a rapidly evolving market.

Read Full Case Study

ERP Change Management Overhaul for a Global Pharmaceutical Firm

Scenario: A global pharmaceutical firm is grappling with an outdated ERP system that has been heavily customized over the years.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

    – David Coloma, Consulting Area Manager at Cynertia Consulting
  •  
    "As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

    Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I "

    – Nishi Singh, Strategist and MD at NSP Consultants
  •  
    "My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

    – Bill Branson, Founder at Strategic Business Architects
  •  
    "FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The "

    – Roderick Cameron, Founding Partner at SGFE Ltd
  •  
    "The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

    – Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
  •  
    "I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."

    – Trevor Booth, Partner, Fast Forward Consulting
  •  
    "As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

    – Jim Schoen, Principal at FRC Group
  •  
    "One of the great discoveries that I have made for my business is the Flevy library of training materials.

    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

    – Ed Kemmerling, Senior Lean Transformation Expert at PMG



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.