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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 42 KPIs on Supply Chain Optimization in our database. KPIs serve as critical benchmarks in Supply Chain Management, enabling organizations to measure the efficiency and effectiveness of their supply chain processes. By tracking these metrics, companies can identify areas of the supply chain that are underperforming and require improvement, thus facilitating informed decision-making.

KPIs also help align supply chain activities with business objectives, ensuring that operational performance contributes to overall strategic goals. They provide a way to quantify outcomes, making it possible to set clear targets and monitor progress over time. Furthermore, KPIs support communication across different departments and with external partners by providing a common language of performance indicators, which is essential for coordinating efforts and fostering collaboration. This optimization leads to reduced costs, increased speed, and improved customer satisfaction, ultimately enhancing competitiveness in the market.

  Navigate your organization to excellence with 15,468 KPIs at your fingertips.
$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Backorder Rate

More Details

The percentage of orders that cannot be filled from current inventory and are therefore delayed, indicating potential issues with inventory planning or demand forecasting. Shows the effectiveness of inventory management and can indicate potential sales loss or customer dissatisfaction. Quantifies the percentage of orders that cannot be fulfilled from current inventory and are therefore backlogged. (Backordered Units / Total Units Ordered) * 100
Capacity Utilization Rate

More Details

The extent to which a company utilizes its production capacity, which can indicate the efficiency of asset usage and the potential for scalability. Indicates how efficiently resources are being used, helping to identify potential for increasing production or downsizing. Measures the percentage of the total capacity that is actually being used over a specific time period. (Actual Output / Maximum Possible Output) * 100
Cash-to-Cash Cycle Time

More Details

The time taken from the purchase of raw materials to the collection of payment from customers for finished goods, a measure of the liquidity and efficiency of the supply chain. Reveals the efficiency of a company's inventory management, production, and payment collection processes. Tracks the number of days between paying for raw materials and receiving cash from product sales. (Days of Inventory Outstanding + Days of Sales Outstanding) - Days of Payables Outstanding
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 42 KPIs under Supply Chain Optimization
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Cost of Goods Sold (COGS)

More Details

A measure of the direct costs attributable to the production of the goods sold by a company, which is important for pricing and profitability strategies. Helps in understanding the direct costs of producing products, which is essential for pricing and profitability analysis. Calculates the direct costs attributed to the production of the goods sold by a company. Sum of Direct Costs including Labor, Materials, and Overheads
Cross-docking Efficiency

More Details

The efficiency of moving products directly from the receiving dock to the shipping dock without storage, which can reduce handling costs and shorten delivery times. Indicates the efficiency of warehouse operations and the reduction of inventory handling costs. Measures the percentage of goods transferred directly from inbound to outbound transportation modes with minimal storage time. (Number of Units Cross-docked / Total Units Handled) * 100
Customer Order Cycle Time

More Details

The total time from when a customer places an order to when they receive the product, indicating the efficiency of order processing and fulfillment. Highlights the efficiency of the order fulfillment process and impacts customer satisfaction. Tracks the time taken from the moment a customer places an order to the moment the order is delivered. Sum of Order Delivery Times / Total Number of Orders

In selecting the most appropriate Supply Chain Optimization KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Supply Chain Management objectives and Supply Chain Optimization-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Supply Chain Optimization performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Supply Chain Optimization KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Supply Chain Optimization in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Supply Chain Management and Supply Chain Optimization. Consider whether the Supply Chain Optimization KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Supply Chain Optimization KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Supply Chain Optimization KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Supply Chain Optimization KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 42 KPIs under Supply Chain Optimization
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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