They help in mitigating risks related to theft, terrorism, and smuggling. KPIs in this context enhance the resilience and reliability of supply chains. They are key for organizations to protect their assets, ensure smooth operations, and maintain customer trust.
KPI |
Definition
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Business Insights [?]
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Measurement Approach
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Standard Formula
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Business Continuity Plan Effectiveness More Details |
The effectiveness of the business continuity plan as it relates to supply chain operations, which is essential for maintaining operations during and after security incidents.
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Reveals the resilience of an organization and its ability to continue operations during and after a disruption.
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Measures the percentage of successful drills and actual recoveries versus the total number of tests and disruptions.
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(Number of Successful Recovery Tests + Actual Recoveries) / (Total Number of Tests + Disruptions) * 100
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- An increasing business continuity plan effectiveness may indicate improved response to security incidents and better supply chain resilience.
- A decreasing effectiveness could signal gaps in the plan or a lack of adaptability to changing security threats.
- Are there specific areas of the business continuity plan that have been tested and proven effective in real-world scenarios?
- How often is the business continuity plan updated to address new security threats and changes in the supply chain?
- Regularly review and update the business continuity plan to address emerging security threats and changes in the supply chain.
- Conduct regular drills and simulations to test the effectiveness of the plan and identify areas for improvement.
- Collaborate with key stakeholders to ensure the business continuity plan aligns with the overall supply chain strategy.
Visualization Suggestions [?]
- Line charts showing the effectiveness of the business continuity plan over time.
- Pie charts illustrating the distribution of security incidents and the plan's effectiveness in addressing them.
- A low effectiveness of the business continuity plan can lead to disruptions in the supply chain and potential financial losses.
- An outdated or inadequate plan may leave the organization vulnerable to security incidents and regulatory non-compliance.
- Security incident management software to track and analyze the effectiveness of the business continuity plan.
- Supply chain risk management platforms to identify potential threats and align the plan accordingly.
- Integrate the business continuity plan effectiveness with incident response systems to ensure a coordinated approach to security incidents.
- Link the plan with supplier management systems to address potential disruptions in the supply chain.
- Improving the business continuity plan effectiveness can enhance overall supply chain resilience and reduce the impact of security incidents on operations.
- Conversely, a low effectiveness can lead to increased operational risks and potential damage to the organization's reputation.
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Cargo Theft Rate More Details |
The frequency of cargo theft incidents per total shipments, illustrating the level of security threats faced by the supply chain.
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Indicates the level of security throughout the transportation and supply chain process, identifying areas prone to theft.
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Calculates the number of theft incidents per unit of cargo shipped over a given period.
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(Number of Cargo Theft Incidents / Total Units of Cargo Shipped) * 100
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- An increasing cargo theft rate may indicate security vulnerabilities in the supply chain or increased targeting by thieves.
- A decreasing rate could signal improved security measures or a shift in criminal activity to other targets.
- Are there specific routes or locations where cargo theft incidents are more frequent?
- How does our cargo theft rate compare with industry benchmarks or with historical data?
- Implement GPS tracking and monitoring systems for high-value shipments.
- Strengthen security protocols at warehouses and distribution centers.
- Train employees on recognizing and responding to potential security threats.
Visualization Suggestions [?]
- Line charts showing the trend of cargo theft rate over time.
- Geospatial maps indicating locations of cargo theft incidents.
- High cargo theft rates can lead to financial losses and damage to the company's reputation.
- Frequent theft incidents may indicate weaknesses in security measures that need to be addressed.
- Use of cargo tracking and monitoring software such as CargoNet or Sensitech.
- Integration with security systems and surveillance technologies for real-time monitoring.
- Integrate cargo theft rate data with risk management systems to assess potential impact and prioritize security investments.
- Link with insurance and legal departments to streamline claims processing and legal actions in case of theft incidents.
- Reducing cargo theft rate can lead to lower insurance premiums and improved supply chain resilience.
- However, increased security measures may also add operational costs and potential disruptions to the supply chain.
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Container Security Device Utilization Rate More Details |
The percentage of containers equipped with security devices, indicating the level of technology adoption to enhance shipment security.
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Provides insights on the adoption and effectiveness of security measures in container shipments.
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Tracks the percentage of containers using security devices versus the total number of containers shipped.
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(Number of Containers with Security Devices / Total Number of Containers Shipped) * 100
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- An increasing container security device utilization rate may indicate a proactive approach to enhancing shipment security and compliance with industry standards.
- A decreasing rate could signal potential vulnerabilities in the supply chain and increased risk of security breaches.
- What factors contribute to the fluctuation in container security device utilization rates?
- Are there specific regions or routes where security device adoption is lower, and what are the underlying reasons for this?
- Implement training programs to educate staff on the importance of security device utilization and best practices for deployment.
- Regularly assess the effectiveness of existing security devices and consider upgrading to newer technologies to enhance security measures.
- Establish partnerships with security device manufacturers to stay updated on the latest advancements and ensure timely adoption.
Visualization Suggestions [?]
- Line charts showing the trend of container security device utilization rates over time.
- Geospatial maps indicating the distribution of security device-equipped containers across different regions or transportation routes.
- Low container security device utilization rates may expose shipments to theft, tampering, or other security breaches.
- Inadequate security measures can lead to non-compliance with industry regulations and potential legal consequences.
- RFID technology for real-time tracking and monitoring of container security devices.
- Supply chain visibility platforms that provide insights into the status and utilization of security devices throughout the supply chain.
- Integrate container security device utilization data with risk management systems to assess the overall security posture of the supply chain.
- Link security device utilization rates with supplier performance metrics to incentivize and reward compliance with security standards.
- Improving container security device utilization can enhance overall supply chain resilience and reduce the risk of disruptions due to security incidents.
- However, increased investment in security technologies may impact cost structures and require careful consideration of ROI.
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CORE BENEFITS
- 38 KPIs under ISO 28000
- 15,468 total KPIs (and growing)
- 328 total KPI groups
- 75 industry-specific KPI groups
- 12 attributes per KPI
- Full access (no viewing limits or restrictions)
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Counterfeit Product Rate More Details |
The rate at which counterfeit products are identified within the supply chain, indicating the effectiveness of security measures to protect product authenticity.
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Highlights the effectiveness of anti-counterfeiting measures and supply chain integrity.
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Measures the number of counterfeit incidents per unit of product sold.
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(Number of Counterfeit Incidents / Total Number of Products Sold) * 100
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- An increasing counterfeit product rate may indicate weaknesses in supply chain security measures or heightened efforts by counterfeiters.
- A decreasing rate could signal improved authentication processes or successful enforcement actions against counterfeiters.
- Are there specific points in the supply chain where counterfeit products are frequently identified?
- How does our counterfeit product rate compare with industry benchmarks or similar organizations?
- Implement advanced product authentication technologies such as RFID, holograms, or blockchain-based tracking.
- Strengthen supplier vetting and verification processes to reduce the risk of counterfeit products entering the supply chain.
- Train employees on recognizing and reporting potential counterfeit products to enhance detection efforts.
Visualization Suggestions [?]
- Pie charts showing the distribution of counterfeit products by product category or origin.
- Trend lines to visualize the changes in counterfeit product rates over time.
- A high counterfeit product rate can damage brand reputation and result in legal liabilities.
- Increased counterfeit products may pose health and safety risks to consumers.
- Supply chain visibility and monitoring software to track product movements and identify anomalies.
- Anti-counterfeiting technologies such as authentication labels, tamper-evident packaging, and serialization solutions.
- Integrate counterfeit product rate monitoring with quality control processes to ensure authenticity is part of product quality checks.
- Link with legal and compliance systems to streamline reporting and enforcement actions against counterfeiters.
- Reducing the counterfeit product rate may require investments in security technologies and supplier audits.
- However, a high counterfeit product rate can lead to financial losses, legal consequences, and reputational damage.
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Critical Incident Recovery Time More Details |
The average time it takes to recover from a critical security incident in the supply chain, demonstrating the resilience of the supply chain operations.
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Indicates the efficiency of response and recovery strategies to business-critical incidents.
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Tracks the average time taken to recover from critical security incidents.
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Sum of Recovery Times for Critical Incidents / Number of Critical Incidents
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- An increasing critical incident recovery time may indicate vulnerabilities in the supply chain or a lack of preparedness for security threats.
- A decreasing recovery time can signal improved security measures and response protocols.
- What are the common causes of critical security incidents in our supply chain?
- How effective are our current recovery and response procedures in addressing security incidents?
- Conduct regular security audits and risk assessments to identify and address potential vulnerabilities.
- Invest in training and awareness programs to ensure all supply chain stakeholders are prepared to respond to security incidents.
- Establish clear communication channels and protocols for reporting and addressing security threats across the supply chain.
Visualization Suggestions [?]
- Line charts showing the trend of critical incident recovery time over time.
- Pie charts to illustrate the distribution of different types of security incidents and their recovery times.
- Extended recovery times can result in significant disruptions to supply chain operations and potential financial losses.
- Inadequate recovery measures may lead to prolonged exposure to security threats and increased risk of future incidents.
- Incident management and response platforms to streamline the reporting and resolution of security incidents.
- Security monitoring and analytics tools to proactively identify and address potential security threats.
- Integrate critical incident recovery time tracking with overall supply chain performance management to assess the impact of security incidents on operational efficiency.
- Link recovery time data with risk management systems to prioritize security measures based on the frequency and impact of different types of incidents.
- Improving critical incident recovery time can enhance the overall resilience and reliability of the supply chain, increasing customer trust and satisfaction.
- However, investing in security measures and response capabilities may require additional resources and budget allocation.
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Cross-Border Security Compliance Rate More Details |
The rate at which the organization complies with cross-border security regulations, reflecting the ability to operate internationally without security-related disruptions.
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Reflects the effectiveness of compliance with international security regulations, reducing risk of delays and legal issues.
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Assesses the percentage of cross-border shipments that meet all regulatory security requirements.
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(Number of Compliant Cross-Border Shipments / Total Number of Cross-Border Shipments) * 100
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- An increasing cross-border security compliance rate may indicate improved international operations and supply chain security measures.
- A decreasing rate could signal potential security vulnerabilities or regulatory non-compliance, leading to disruptions in international operations.
- Are there specific regions or countries where the organization struggles to maintain cross-border security compliance?
- How do our cross-border security compliance rates compare with industry standards or best practices?
- Invest in security training and awareness programs for employees involved in international operations.
- Regularly review and update security protocols to align with evolving cross-border regulations and threats.
- Collaborate with international partners and regulatory agencies to ensure mutual compliance and security standards.
Visualization Suggestions [?]
- Line charts showing the trend of cross-border security compliance rates over time.
- Geospatial maps highlighting regions with the highest and lowest compliance rates for cross-border security measures.
- Low cross-border security compliance rates can lead to increased risks of cargo theft, smuggling, or terrorism-related activities.
- Inadequate compliance may result in fines, penalties, or operational disruptions when conducting international trade.
- Supply chain visibility and risk management platforms to monitor and assess cross-border security compliance across the supply chain.
- Customs and trade compliance software to streamline international trade processes and ensure adherence to security regulations.
- Integrate cross-border security compliance data with logistics and transportation management systems to ensure secure and compliant international shipments.
- Link compliance tracking with supplier relationship management systems to assess and improve security measures within the supply chain network.
- Improving cross-border security compliance can enhance the organization's reputation and credibility in international markets, potentially leading to increased business opportunities.
- Non-compliance or security breaches may result in legal liabilities, financial losses, and damage to the organization's global standing.
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In selecting the most appropriate ISO 28000 KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:
It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:
By systematically reviewing and adjusting our ISO 28000 KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.