How to Develop Empathy (PowerPoint PPTM)

Empathy is trying to understand what the other person means in his own logic.

Empathy is an attitude in the service of performance and the development of the autonomy of your employees

Empathy is an attitude of active and total listening

The objectives of this trainning material are:

•  Become aware of what empathy is
•  Learn how to practice empathy
•  Three mistakes to avoid
•  Three key practices to foster empathy

At the end of the module, there an exercise on the subject: Identify attitudes that reinforce empathy and those showing a lack of empathy

You have to authorize the execution of macros to answer the quiz (in slideshow mode).

Notes:

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