DESCRIPTION
GAP ANALYSIS OVERVIEW
Gap Analysis is a strategic assessment tool used to compare the current state of a business, process, or system with its desired future state. It helps identify gaps between where an organization is and where it wants to be, providing actionable insights for improvement.
Gap Analysis Questions:
• Where are we now? (Current state)
• Where do we want to be? (Future state)
• What are the gaps preventing progress?
• What strategies can bridge these gaps?
Gap Analysis Procedure:
1. Define Objectives – Clearly outline the goals and desired outcomes.
2. Assess the Current State – Gather data on existing processes, performance, and outcomes.
3. Identify Gaps – Compare the current and future states to highlight discrepancies.
4. Develop Action Plans – Create a roadmap to close the gaps with actionable steps.
5. Monitor and Adjust – Continuously track progress and refine strategies.
DETAILED GAP ANALYSIS
Gap Analysis Graph:
A visual representation of gaps between current and desired performance, helping stakeholders understand where improvements are needed.
Current State Analysis:
• Evaluate existing workflows, resources, and outcomes.
• Identify inefficiencies and bottlenecks.
• Measure key performance indicators (KPIs).
Questions to Ask:
• What obstacles are preventing success?
• What resources are needed to close the gaps?
• How do competitors address similar challenges?
Gap Analysis Templates:
• SWOT Analysis Template
• Performance Gap Worksheet
• Benchmarking Tools
MODELS & TOOLS
1. Ansoff Product Matrix: A strategic tool to explore market expansion and product development opportunities.
2. SERVQUAL: A model for assessing service quality gaps by comparing customer expectations and perceptions.
3. Fishbone Diagram (Ishikawa): A cause-and-effect tool to identify root causes of performance gaps.
4. McKinsey 7-S Framework: An organizational analysis tool assessing seven key factors—strategy, structure, systems, shared values, skills, style, and staff.
5. Nadler-Tushman Congruence Model: A framework evaluating how well different organizational elements align to drive performance.
By leveraging these models and tools, organizations can systematically identify and address gaps, ensuring continuous growth and efficiency.
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Source: Best Practices in Gap Analysis PowerPoint Slides: Gap Analysis PowerPoint (PPTX) Presentation, RadVector Consulting
Consulting Frameworks Gap Analysis Organizational Design Strategy Frameworks Strategy Development Consulting Training Strategic Planning Strategic Thinking Strategic Analysis Chief Strategy Officer PowerPoint Diagrams Compilation Company Analysis Sales Account Management Maturity Model Current State Assessment McKinsey 7-S
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