Structured Approach to Shared Services Implementation


This PPT slide, part of the 33-slide Cost Reduction Methodologies PowerPoint presentation, outlines a structured approach to developing and implementing shared services, segmented into three distinct phases. Each phase is crucial for ensuring informed decision-making regarding future state design and execution.

Phase I focuses on the Vision & Feasibility Study. It includes essential activities such as conducting a location study, reviewing organizational structures, and assessing processes. This phase culminates in the development of a vision and business case, which serves as the foundation for subsequent phases.

Phase II transitions into Future State Design. Key tasks here involve organization design and HR strategy, site location visits, and service definition. This phase emphasizes the importance of establishing baselines and service level agreements (SLAs), alongside defining roles and headcount plans. The technology design and acquisition process is also highlighted, indicating a thorough approach to aligning technological needs with organizational goals.

Phase III is centered on Implementation. This phase encompasses critical elements like implementation performance management and site migration planning. It also addresses resource allocation and redundancy, ensuring that the shared services center (SSC) is adequately staffed and equipped for operational success. Knowledge transfer and process re-engineering are vital components, aimed at optimizing efficiency and effectiveness during the rollout.

Overall, the slide presents a comprehensive framework for organizations looking to enhance their shared services capabilities. The structured approach ensures that all necessary aspects are considered, from initial feasibility studies to detailed implementation strategies. This clarity can significantly aid decision-makers in navigating the complexities of shared services transformation.



This slide is part of the Cost Reduction Methodologies PowerPoint presentation.

Developed by an ex-McKinsey and EY consultant, this presentation breaks down several cost reduction methodologies commonly used by management consulting firms.

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