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DESCRIPTION
Are our processes capable? This is a question that should be asked frequently within an organization. Assessing process capability is important (critical) to satisfying customers. In this module you will cover: the purpose of Process Capability, how to calculate the probability of occurrence of a defect using the Z transform, how to calculate and interpret Z score or sigma level, how to interpret normality tests, the difference between short and long term capability estimates and why they are different, how to characterize a process with respect to customer expectations, how to utilizing a process capability study and how to estimate and interpret capability indices. Both continuous and attribute data process capability is covered.
The material is suitable for independent study or formal classroom training and includes a list of tools, exercise and quiz questions.
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Source: 033_Process Capability PowerPoint (PPTX) Presentation, [x]mjcarter
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