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Being able to measure a processes performance is a hallmark of Lean Six Sigma and selecting the appropriate metric is critical. LSS metrics fall into one of three categories: cost, quality, delivery. In this module we explore cost of poor quality, yield metrics, defect metrics, and waste elimination metrics.
Cost of poor quality represents the difference between the actual cost of product or service and what the cost would be if the process were effective in manufacturing products that met the customer needs and were defect free.
Yield metrics include Final Yield, Throughput Yield, Rolled Throughput Yield and Normalized Yield. These metrics are particularly adept at exposing the so called hidden factory – those activities that are necessary for acceptable quality because of one or more failures in the standard processes.
Defect metrics are used when the defect rate is a Key Process Output Variable or when the data is of the attribute type or when multiple opportunities (defects) exist per unit produced. This module covers the not well published but very important conversion from yield metrics to defect metrics and vice versa.
Waste elimination metrics are those that expose one or more of the seven wastes: transportation, inventory, motion, waiting, over production, over processing and defects. Common metrics include Takt Time, Cycle Time, Lead Time, Changeover Time.
This material is suitable for independent study or formal classroom training and includes a list of tools, an exercise, and quiz questions.
Comes with one Excel template: Yield and Defect Metrics
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Process Improvement, Operational Excellence PowerPoint Slides: 007_Process Metrics PowerPoint (PPT) Presentation, Michael Carter
ABOUT THE AUTHOR: MICHAEL CARTER
We believe you should love what you do, learning should be fun, skills must be relevant, and yesterday's methods can always be improved. 6ixsigma<dot>org was founded to help organizations and 'Belts' successfully deploy and apply Lean Six Sigma to solve real problems. All of our training materials cover DMAIC, DMADV and Lean as an integrated methodology, we also cover the Shainin methodology.
Our experience? Worldwide.
We have assisted with Lean Six Sigma training and implementation in Australia, Singapore, Germany, China, Malaysia, Taiwan, Mexico, India, Hong Kong, United States, Canada and counting.
All our materials are suitable for individual study or formal classroom training.
Michael Carter has published 95 additional documents on Flevy.
This business document is categorized under the function(s): Operations
It applies to All Industries
File Type: PowerPoint (ppt)
File Size: 878 KB
Number of Slides: 41 (includes cover, transition, & marketing slides)
Related Topic(s): Process Improvement Operational Excellence
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental ZIP document.
Initial upload date (first version): Dec 15, 2014
|This 32-page presentation from Operational Excellence Consulting explains the Lean Management philosophy, based on the Toyota Production System (TPS). Learn to eliminate waste. To receive this free download, enter your email address below and click the "Email Me" button.|
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