Flevy Management Insights Q&A
What steps can organizations take to ensure that third-party vendors and contractors adhere to their workplace harassment policies?
     Joseph Robinson    |    Workplace Harassment


This article provides a detailed response to: What steps can organizations take to ensure that third-party vendors and contractors adhere to their workplace harassment policies? For a comprehensive understanding of Workplace Harassment, we also include relevant case studies for further reading and links to Workplace Harassment best practice resources.

TLDR Organizations can ensure third-party compliance with workplace harassment policies through Due Diligence, clear Contractual Obligations, regular Training, and robust Monitoring and Enforcement, safeguarding reputation and promoting a respectful culture.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Due Diligence mean?
What does Contractual Obligations mean?
What does Training Programs mean?
What does Monitoring Mechanisms mean?


Ensuring that third-party vendors and contractors adhere to an organization's workplace harassment policies requires a multi-faceted approach that integrates due diligence, clear contractual obligations, regular training, and monitoring. In today's interconnected business environment, the actions of vendors and contractors can significantly impact an organization's reputation and legal standing, making it imperative for C-level executives to enforce strict compliance measures.

Due Diligence and Selection Process

The first step in ensuring compliance starts with the due diligence and selection process of third-party vendors and contractors. Organizations must establish stringent criteria for selecting partners, which include evaluating their workplace policies, ethical standards, and past performance regarding harassment issues. This process should involve comprehensive background checks and references that specifically address the third party's adherence to workplace harassment laws and policies. According to a report by McKinsey, companies that conduct thorough due diligence on their partners can reduce risks related to non-compliance by up to 50%. This proactive approach not only mitigates potential risks but also aligns the organization with partners who share similar values and ethical standards.

Furthermore, organizations should incorporate specific questions related to workplace harassment policies and procedures during the RFP (Request for Proposal) process. This will set clear expectations from the outset and allow the organization to assess the third party's commitment to maintaining a harassment-free workplace. Additionally, including such criteria in the selection process sends a strong message to all potential vendors and contractors about the organization's seriousness regarding these issues.

Once a vendor or contractor is selected, the organization must ensure that the contractual agreement explicitly states the expectation for the third party to adhere to the organization's workplace harassment policies. This should include detailed clauses that outline the consequences of failing to comply, such as termination of the contract or legal action. The contract should also mandate regular reporting and transparency, allowing the organization to monitor compliance effectively.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Training and Awareness Programs

After establishing contractual obligations, organizations must take proactive steps to ensure that third-party vendors and contractors are fully aware of and understand the workplace harassment policies. This can be achieved through mandatory training programs tailored to the specific context of the third party's operations within the organization. For instance, Accenture's research highlights the effectiveness of customized training programs in enhancing compliance among third parties, noting a significant improvement in adherence to policies when training is both relevant and engaging.

Training programs should not be a one-time event but rather an ongoing effort to maintain awareness and compliance. These programs can be delivered through a variety of formats, including online modules, workshops, and seminars, making them accessible to all third-party employees involved with the organization. It's also crucial to include practical examples and scenarios that third-party vendors and contractors might encounter, providing clear guidance on how to handle such situations in alignment with the organization's policies.

In addition to formal training, organizations should establish a clear communication channel for reporting incidents of harassment. This includes ensuring that third-party vendors and contractors are aware of and feel comfortable using the organization's reporting mechanisms. Providing multiple avenues for reporting, including anonymous options, can encourage more individuals to come forward with concerns, thereby facilitating early detection and resolution of potential issues.

Monitoring and Enforcement

Effective monitoring and enforcement mechanisms are critical to ensuring ongoing compliance with workplace harassment policies. Organizations should implement regular audits and assessments of third-party vendors and contractors to evaluate their adherence to the agreed-upon standards. These assessments can include reviewing incident reports, conducting surveys among employees who interact with third parties, and on-site evaluations. PwC's analysis suggests that organizations with robust monitoring systems in place can detect compliance issues up to 70% faster than those without such systems.

When non-compliance is identified, organizations must take decisive action to address the issue promptly. This may involve re-training, imposing penalties as outlined in the contract, or in severe cases, terminating the relationship with the third party. It's essential that the organization's response is swift and proportionate to the severity of the violation to underscore the importance of adhering to workplace harassment policies.

Lastly, organizations should foster a culture of continuous improvement by regularly reviewing and updating their policies, training programs, and monitoring mechanisms. This includes soliciting feedback from both internal employees and third-party vendors and contractors on how policies and procedures can be enhanced. By adopting a dynamic approach to compliance, organizations can adapt to changing legal requirements and emerging best practices, ensuring that their workplace remains free from harassment.

In conclusion, ensuring that third-party vendors and contractors adhere to an organization's workplace harassment policies demands a comprehensive strategy that encompasses due diligence, contractual obligations, training, and robust monitoring and enforcement mechanisms. By taking these steps, organizations can protect their workforce, safeguard their reputation, and promote a culture of respect and dignity across all business operations.

Best Practices in Workplace Harassment

Here are best practices relevant to Workplace Harassment from the Flevy Marketplace. View all our Workplace Harassment materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Workplace Harassment

Workplace Harassment Case Studies

For a practical understanding of Workplace Harassment, take a look at these case studies.

Retail Sector Workplace Harassment Mitigation Strategy

Scenario: A luxury fashion retailer with a global presence has been facing increasing incidents of workplace harassment, affecting employee morale and brand reputation.

Read Full Case Study

Workplace Equity Strategy for Chemicals Firm in North America

Scenario: The organization is a North American chemicals producer facing allegations of Employment Discrimination that have led to legal challenges and reputation damage.

Read Full Case Study

Diversity Management Strategy for Maritime Corporation in Asia-Pacific

Scenario: A maritime logistics firm in the Asia-Pacific region is grappling with allegations of Employment Discrimination, impacting its reputation and employee morale.

Read Full Case Study

Employment Discrimination Resolution in Maritime Industry

Scenario: A maritime transport firm is grappling with allegations of Employment Discrimination that have surfaced within its diverse, global workforce.

Read Full Case Study

Employment Discrimination Mitigation Strategy for a Tech Firm

Scenario: A rapidly growing technology firm is grappling with allegations of Employment Discrimination that have led to increased employee turnover and legal complications.

Read Full Case Study

Workplace Harassment Management for a Global Technology Firm

Scenario: A global technology firm has recently seen a surge in instances of workplace harassment, leading to a decline in employee morale and productivity.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

    – David Coloma, Consulting Area Manager at Cynertia Consulting
  •  
    "FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The "

    – Roderick Cameron, Founding Partner at SGFE Ltd
  •  
    "As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

    – Jim Schoen, Principal at FRC Group
  •  
    "Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

    – Chris McCann, Founder at Resilient.World
  •  
    "As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

    – Michael Evans, Managing Director at Newport LLC
  •  
    "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

    – Michael Duff, Managing Director at Change Strategy (UK)
  •  
    "One of the great discoveries that I have made for my business is the Flevy library of training materials.

    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

    – Ed Kemmerling, Senior Lean Transformation Expert at PMG
  •  
    "I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

    – Cynthia Howard RN, PhD, Executive Coach at Ei Leadership



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.