Flevy Management Insights Q&A
What strategies should companies employ to ensure their Build vs. Buy decisions align with long-term growth objectives?


This article provides a detailed response to: What strategies should companies employ to ensure their Build vs. Buy decisions align with long-term growth objectives? For a comprehensive understanding of Build vs. Buy, we also include relevant case studies for further reading and links to Build vs. Buy best practice resources.

TLDR Organizations should align Build vs. Buy decisions with Strategic Planning, leveraging Core Competencies, conducting Financial Analysis and Risk Management, and ensuring Innovation and Market Responsiveness to drive long-term growth.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Strategic Alignment mean?
What does Risk Management mean?
What does Innovation mean?
What does Market Responsiveness mean?


When organizations face the pivotal decision of whether to build a new capability in-house or to buy it through acquisition or outsourcing, the stakes are high. This Build vs. Buy decision is not just a matter of immediate cost or convenience but is deeply intertwined with an organization's long-term growth objectives. Strategic Planning, Risk Management, and Innovation are at the core of these decisions. A well-considered approach, grounded in a clear understanding of the organization's strategic goals, market position, and internal capabilities, is essential. Here, we explore strategies that organizations should employ to ensure their Build vs. Buy decisions align with their long-term growth objectives.

Strategic Alignment and Core Competencies

First and foremost, organizations must ensure that any Build vs. Buy decision aligns with their overall Strategic Planning and leverages their Core Competencies. This involves a deep analysis of how the decision fits into the organization's long-term strategy and whether it strengthens the organization's competitive advantage. For instance, a technology company might consider building a new software solution in-house if it aligns with its core competency in software development and offers a competitive edge in the market. Conversely, buying might be the preferred option if the solution lies outside the organization's core competencies or if time-to-market is critical.

Organizations should conduct a thorough market and internal capabilities analysis to guide this decision. This includes evaluating the current and future market demands, competitor capabilities, and the organization's readiness in terms of skills, technology, and resources. Consulting firms like McKinsey and BCG emphasize the importance of aligning Build vs. Buy decisions with the organization's strategic imperatives, such as Digital Transformation, Operational Excellence, or entering new markets.

Real-world examples include Google's acquisition of Android, which was a strategic buy decision that allowed Google to rapidly enter and dominate the mobile operating system market. This decision was aligned with Google's long-term growth objective of expanding its ecosystem and leveraging mobile platforms for its services.

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Financial Analysis and Risk Management

Financial considerations and Risk Management are critical components of the Build vs. Buy decision-making process. Organizations must conduct a comprehensive financial analysis that includes not only the upfront costs but also the long-term operational costs, potential revenue generation, and return on investment (ROI). This analysis should factor in the cost of capital, the impact on cash flow, and the risk profile associated with each option. Buying may offer a quicker market entry and revenue generation, but it also involves higher upfront costs and integration risks. Building, while potentially offering a more tailored solution and greater control, may require a significant time and resource investment before any ROI is realized.

Risk Management strategies must be employed to assess and mitigate the risks associated with both options. This includes operational risks, market risks, and compliance risks. Organizations should consider the flexibility and scalability of the solution, ensuring that it can adapt to future market changes and growth opportunities. Accenture's research highlights the importance of a robust risk assessment framework that evaluates the strategic, financial, and operational risks of Build vs. Buy decisions.

An example of effective Risk Management in Build vs. Buy decisions is IBM's acquisition of Red Hat. This strategic buy allowed IBM to bolster its cloud offerings and compete more effectively in the cloud market, a key growth area for the company. The decision was underpinned by a detailed financial analysis and risk assessment, ensuring that the acquisition aligned with IBM's long-term growth objectives and risk tolerance.

Innovation and Market Responsiveness

In today's fast-paced market, Innovation and Market Responsiveness are crucial factors in the Build vs. Buy decision. Organizations must evaluate whether building a new capability in-house will provide the agility and innovation necessary to respond to market changes and customer needs. This often involves considering the organization's ability to foster a culture of innovation and whether internal development processes are agile enough to deliver solutions in a timely manner.

On the other hand, buying or acquiring a solution can often provide immediate access to innovative technologies and capabilities, enabling the organization to quickly respond to market opportunities or threats. However, organizations must carefully manage the integration of acquired solutions to preserve their innovative qualities and ensure they can be effectively incorporated into the organization's offerings.

A notable example of leveraging acquisition for innovation is Amazon's purchase of Whole Foods. This move allowed Amazon to rapidly enter the grocery market and integrate its e-commerce expertise with Whole Foods' brick-and-mortar presence, demonstrating a strategic blend of buying to innovate and responding swiftly to market opportunities.

In conclusion, the Build vs. Buy decision is a complex, multifaceted one that requires careful consideration of strategic alignment, financial implications, risk management, and the ability to innovate and respond to the market. By employing a structured decision-making process that evaluates these factors, organizations can ensure that their Build vs. Buy decisions are aligned with their long-term growth objectives, thereby securing a competitive edge in the market and driving sustainable growth.

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Build vs. Buy Case Studies

For a practical understanding of Build vs. Buy, take a look at these case studies.

Telecom Infrastructure Outsourcing Strategy

Scenario: The organization is a regional telecom operator facing increased pressure to modernize its infrastructure while managing costs.

Read Full Case Study

Defense Procurement Strategy for Aerospace Components

Scenario: The organization is a major player in the aerospace defense sector, grappling with the decision to make or buy critical components.

Read Full Case Study

Customer Loyalty Program Development in the Cosmetics Industry

Scenario: The organization is a multinational cosmetics enterprise seeking to enhance its competitive edge by establishing a customer loyalty program.

Read Full Case Study

Luxury Brand E-commerce Platform Decision

Scenario: A luxury fashion house is grappling with the decision to develop an in-house e-commerce platform or to leverage an existing third-party solution.

Read Full Case Study

Make or Buy Decision Analysis for a Global Electronics Manufacturer

Scenario: A global electronics manufacturer is grappling with escalating operational costs and supply chain complexities.

Read Full Case Study

Global Supply Chain Optimization Strategy for Industrial Metals Distributor

Scenario: An established industrial metals distributor is facing a critical "make or buy" decision to improve its global supply chain efficiency.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How should companies approach the make-or-buy decision in highly regulated industries differently?
In highly regulated industries, companies must adopt a comprehensive approach to the make-or-buy decision, considering Regulatory Compliance, Risk Management, Strategic Alignment, and long-term implications for sustainable success. [Read full explanation]
What is a make or buy analysis?
A make or buy analysis is a strategic framework for deciding whether to produce a product in-house or purchase it from an external supplier, considering cost, quality, and risk. [Read full explanation]
What role does corporate social responsibility (CSR) play in the Build vs. Buy decision-making process?
Integrating Corporate Social Responsibility (CSR) into Strategic Planning and Operational Excellence influences the Build vs. Buy decision, enhancing brand reputation, sustainability, and market competitiveness. [Read full explanation]
What are the key indicators that suggest a company should pivot from a "Buy" to a "Build" strategy, or vice versa, in response to market changes?
Discover when to pivot from a Buy to a Build strategy (or vice versa) by evaluating Cost, Time to Market, Core Competencies, and Strategic Fit for competitive advantage. [Read full explanation]
What impact do global supply chain disruptions have on the make-or-buy decision-making process?
Global supply chain disruptions significantly impact the make-or-buy decision-making process, emphasizing Risk Management, Strategic Alignment, Operational Excellence, and the need for agility, resilience, and innovation in sourcing strategies. [Read full explanation]
How is the rise of artificial intelligence and automation shaping the make-or-buy decision landscape?
The rise of AI and automation is transforming the make-or-buy decision process, impacting Cost, Operational Excellence, Innovation, and Competitive Strategy, necessitating a nuanced Strategic Planning approach. [Read full explanation]

Source: Executive Q&A: Build vs. Buy Questions, Flevy Management Insights, 2024


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