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Flevy Management Insights Q&A
How do Build vs. Buy decisions influence a company's agility in adapting to new regulatory requirements?


This article provides a detailed response to: How do Build vs. Buy decisions influence a company's agility in adapting to new regulatory requirements? For a comprehensive understanding of Build vs. Buy, we also include relevant case studies for further reading and links to Build vs. Buy best practice resources.

TLDR The Build vs. Buy decision significantly impacts organizational agility in regulatory compliance, balancing internal solution development with external acquisitions to optimize operational flexibility and strategic alignment.

Reading time: 4 minutes


The Build vs. Buy decision is a critical strategic choice for organizations aiming to maintain or enhance their agility, especially in the context of adapting to new regulatory requirements. This decision impacts not only the immediate capability to comply with regulations but also the long-term strategic positioning and operational flexibility of the organization.

Understanding the Impact of Build vs. Buy on Agility

When faced with new regulatory requirements, organizations must assess whether to develop internal capabilities (Build) or to acquire solutions or services from external providers (Buy). The agility of an organization in this context refers to its ability to quickly adapt to regulatory changes in a cost-effective manner, without disrupting existing operations.

Building internal solutions can offer customized control over compliance processes, potentially leading to a better fit with existing systems and processes. However, the development time and resources required can be substantial. In contrast, buying solutions can significantly accelerate compliance with new regulations, as external providers may offer ready-to-deploy solutions that are continuously updated to meet regulatory changes. Yet, reliance on external solutions may introduce dependencies and limit the organization's control over its compliance processes.

According to Gartner, organizations that effectively balance Build and Buy decisions can achieve up to a 30% improvement in their operational agility. This balance allows organizations to leverage the speed and efficiency of bought solutions while maintaining the customization and control offered by built capabilities.

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Strategic Considerations in the Build vs. Buy Decision

The choice between building or buying is not merely operational but deeply strategic. Organizations must consider their core competencies, strategic priorities, and the nature of the regulatory requirements they face. For instance, if compliance requires deep integration with proprietary systems or involves sensitive data, building may offer better alignment with strategic priorities related to data security and intellectual property protection.

Conversely, for regulations that require broad but not deep capabilities, or where compliance technologies evolve rapidly, buying may offer a strategic advantage. This approach allows organizations to leverage the expertise and economies of scale of specialized providers, ensuring that compliance solutions are both current and effective. Accenture's research highlights that organizations focusing on leveraging external innovations can reduce their time-to-market by up to 40%, a critical factor when adapting to regulatory changes.

Furthermore, the decision should be informed by a thorough cost-benefit analysis, considering not only the direct costs of development or acquisition but also the opportunity costs associated with each option. For example, dedicating internal resources to compliance solutions may divert attention from core business activities, impacting overall performance.

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Real-World Examples and Best Practices

Consider the case of a global financial services firm facing new regulatory requirements in multiple jurisdictions. By adopting a hybrid approach, the firm built an internal compliance framework to ensure control and integration with core systems, while buying specialized compliance monitoring tools from external providers. This approach allowed the firm to quickly adapt to new regulations across different markets while maintaining strategic control over its compliance processes.

Another example is a healthcare organization that chose to buy a compliance solution to meet new patient data protection regulations. By selecting a reputable external provider specializing in healthcare compliance, the organization was able to ensure full compliance in a fraction of the time it would have taken to develop a solution internally. This decision enabled the organization to continue focusing on patient care without the distraction of developing complex compliance software.

Best practices in making Build vs. Buy decisions include conducting a thorough market analysis to understand the available options, engaging stakeholders across the organization to assess the strategic fit of each option, and continuously reviewing the decision as both internal capabilities and external market offerings evolve. Organizations that adopt a flexible and strategic approach to Build vs. Buy decisions can significantly enhance their agility in adapting to regulatory changes, ensuring both compliance and competitive advantage.

In conclusion, the Build vs. Buy decision is a pivotal element of strategic planning, particularly in the context of regulatory compliance. By carefully weighing the benefits and drawbacks of each option and considering their strategic implications, organizations can enhance their agility, ensuring not only compliance but also sustained operational and competitive advantage in a rapidly changing regulatory landscape.

Learn more about Strategic Planning Competitive Advantage Market Analysis Data Protection Build vs. Buy

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Build vs. Buy Case Studies

For a practical understanding of Build vs. Buy, take a look at these case studies.

Strategic Acquisition Plan for a Fintech in the Digital Payments Sector

Scenario: A leading fintech company specializing in digital payments is at a strategic crossroads, deliberating a make-or-buy decision to accelerate its product development and market penetration.

Read Full Case Study

Make or Buy Decision Analysis for Luxury Goods Manufacturer

Scenario: The organization in question is a high-end luxury goods manufacturer facing challenges in deciding whether to make components in-house or outsource to third-party vendors.

Read Full Case Study

Luxury Brand E-commerce Platform Decision

Scenario: A luxury fashion house is grappling with the decision to develop an in-house e-commerce platform or to leverage an existing third-party solution.

Read Full Case Study

Maritime Fleet Procurement Strategy for Shipping Corporation

Scenario: A global shipping company with a diverse fleet is facing challenges in deciding whether to make critical ship components in-house or to buy from external suppliers.

Read Full Case Study

Telecom Infrastructure Modernization Initiative

Scenario: The organization in question operates within the telecom industry, facing the strategic decision of modernizing its telecommunications infrastructure.

Read Full Case Study

Strategic Make-or-Buy Decision Analysis for Metals Industry Leader

Scenario: A multinational firm in the metals industry faces critical Make-or-Buy decisions amidst fluctuating commodity prices and increasing global competition.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What role does the increasing focus on mental health and well-being in the workplace play in Make vs. Buy decisions for HR technologies?
The focus on mental health in the workplace is crucial for Make vs. Buy HR technology decisions, balancing cost, customization, and scalability with impacts on culture and engagement. [Read full explanation]
How is the shift towards more sustainable and ethical supply chains affecting Make vs. Buy decisions in the fashion industry?
The shift towards sustainable and ethical supply chains is transforming Make vs. Buy decisions in the fashion industry, necessitating a holistic approach that integrates sustainability and ethics into Strategic Planning, Operational Excellence, Risk Management, Performance Management, and Strategy Development. [Read full explanation]
How are emerging technologies like AI and blockchain influencing the Build vs. Buy decision-making process?
Emerging technologies like AI and blockchain are reshaping the Build vs. Buy decision in Strategic Planning, influencing efficiency, customer experience, and innovation, with considerations for cost, time-to-market, and business strategy alignment. [Read full explanation]
In what ways can Build vs. Buy decisions influence a company's ability to attract and retain top talent?
Build vs. Buy decisions impact an organization's ability to attract and retain top talent by shaping its Innovation Culture, Skill Development opportunities, and Organizational Culture. [Read full explanation]
How should companies evaluate the scalability of Build vs. Buy options in their IT strategy?
Companies should evaluate Build vs. Buy options in IT strategy by analyzing strategic implications, cost, resource needs, and scalability to align with business objectives and technological requirements. [Read full explanation]
How does the Build vs. Buy decision affect a company's competitive edge in a rapidly evolving market?
The Build vs. Buy decision critically impacts a company's agility, innovation, and customer satisfaction, influencing Strategic Planning, Operational Excellence, and Risk Management in a dynamic market. [Read full explanation]
What role does corporate social responsibility (CSR) play in the Build vs. Buy decision-making process?
Integrating Corporate Social Responsibility (CSR) into Strategic Planning and Operational Excellence influences the Build vs. Buy decision, enhancing brand reputation, sustainability, and market competitiveness. [Read full explanation]
How should companies approach the make-or-buy decision in highly regulated industries differently?
In highly regulated industries, companies must adopt a comprehensive approach to the make-or-buy decision, considering Regulatory Compliance, Risk Management, Strategic Alignment, and long-term implications for sustainable success. [Read full explanation]

Source: Executive Q&A: Build vs. Buy Questions, Flevy Management Insights, 2024


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