Download Build vs. Buy Consulting Best Practices

As Andrew Grove, former CEO of Intel, remarked, "There are only two ways to make money in business: one is to bundle; the other is unbundling." Within the realm of strategic decision-making, executives constantly grapple with one of the most pivotal choices: Build or Buy. This deliberation is critical as it scrutinizes the heart of an organization's core competencies, aligns with long-term strategic goals, and directly impacts financial and operational fortitude.

The Essence of Build Versus Buy

The Build vs. Buy decision is a critical strategic choice that requires companies to evaluate whether to develop capabilities in-house (Build) or to acquire them externally (Buy). This could pertain to software development, manufacturing processes, the procurement of technology, or even the talent required for specialized operations. Building enables customization and control, while buying allows for immediate capability, although at the risk of integration challenges and lower alignment with company-specific needs.

Strategic Considerations

In the face of this decision, C-level executives must turn their attention to a slew of strategic considerations. These include an assessment of current competencies, growth objectives, competitive positioning, time-to-market pressures, and capital constraints. Moreover, Intellectual Property (IP) rights, market trends, and regulatory environments play a crucial role in tilting the balance between building in-house solutions or acquiring external capabilities.

Core Capabilities and Innovation

An organization’s core capabilities are at the forefront of the Build vs. Buy evaluation. Building often favors organizations aiming to nurture unique skills or proprietary technologies that confer competitive advantages. As reported by Gartner, 75% of all databases will be deployed or migrated to a cloud platform by 2022—with significant implications for in-house vs. cloud solutions decisions and the need for proprietary innovations.

Cost Implications and Capital Allocation

Cost is often cited as one of the primary motivators in the Build vs. Buy debate. Executives must consider not only the immediate expenditure but also the long-term value generation of each approach. Building can represent a considerable initial investment in R&D and may come with unforeseen costs. Conversely, buying may appear cost-efficient initially yet bring ongoing licensing fees or integration expenses.

Time to Market and Flexibility

In markets where speed is of the essence, buying may provide a strategic advantage by accelerating the time to market. The flexibility afforded by building, however, could be advantageous for companies in rapidly changing industries that necessitate frequent pivots and customization.

Risk Management and Control

Building in-house typically offers greater control over projects and reduced reliance on external vendors, which can be critical for managing risks, particularly in industries that handle sensitive data or where supply chain continuity is business-critical.

Cultural Integration and Change Management

Any decision in the Build vs. Buy continuum should account for organizational culture and the capacity for Change Management. Acquisitions, particularly of large systems or companies, require a focused integration strategy to align processes, systems, and cultures—often a formidable challenge for even the most agile enterprises.

Best Practices in Build vs. Buy Decisions

• Analyze long-term strategic goals vs. short-term needs to determine alignment.
• Conduct thorough cost-benefit analyses that incorporate total cost of ownership for both options.
• Assess internal capabilities and capacity to execute on a build strategy.
• Consider market dynamics and the potential need for agility and customization.
• Evaluate the scalability of in-house built solutions versus bought solutions.
• Strategically assess the risk profile of both options.
• Plan for integration challenges associated with bought solutions.
• Incorporate stakeholder input across departments to ensure comprehensive perspective.

A Consultative Approach to Build vs. Buy

Taking a structured approach to this decision, management consultants commonly recommend a phased process to Build vs. Buy analysis:

1. Strategic Alignment: Begin by aligning the decision with the Strategic Planning process and business objectives.
2. Capability Assessment: Evaluate existing resources and capabilities against what is required to build or buy.
3. Market and Competitive Analysis: Understand the competitive landscape and where the organization can gain an edge.
4. Financial Planning: Perform rigorous financial modeling to compare the costs involved over an appropriate timeframe.
5. Risk Evaluation: Assess both inherent and residual risks associated with both building and buying.
6. Integration and Implementation Planning: Develop a thorough plan for how either approach will be integrated into current operations.
7. Decision Framework: Conclude with a robust decision-making framework that aligns with the organization's values and strategic vision.

With the right strategic approach and comprehensive due diligence, the Build vs. Buy decision can be optimized to not only meet immediate business needs but also to enhance long-term competitive positioning and drive sustainable growth. Executives are tasked with not merely choosing between two distinct paths but orchestrating a strategic choice that can redefine an organization’s trajectory in an increasingly complex business environment.