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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 63 KPIs on B2B Marketing in our database. KPIs are integral to B2B marketing as they provide quantifiable metrics that help businesses evaluate the effectiveness of their marketing strategies. By tracking these indicators, companies can understand how well they are achieving their primary business objectives.

KPIs enable marketers to measure the success of campaigns in generating leads, converting prospects into customers, and building brand awareness within the corporate market. Through data-driven insights, businesses can optimize their marketing efforts, allocate resources more efficiently, and improve ROI. This focus on performance metrics ensures that marketing initiatives are aligned with the broader corporate goals and contribute to sustainable growth.

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$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Account Penetration Degree

More Details

The extent to which a company has sold additional products or services to an existing customer account. Reveals how deeply a company's products or services are being used within a customer account, guiding upsell and cross-sell strategies. Considers the number of products or services sold to an account relative to the total possible. (Number of Products/Services Sold to Account / Total Number of Possible Products/Services) * 100
Account Retention Rate

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The percentage of customer accounts that a company retains over a certain period, reflecting customer satisfaction and loyalty. Indicates customer satisfaction and loyalty, and can highlight the success of retention strategies. Tracks the percentage of accounts that remain customers over a set period. (Number of Accounts at End of Period - Number of New Accounts Acquired During Period) / Number of Accounts at Start of Period * 100
Account-Based Marketing (ABM) Coverage

More Details

The extent to which target accounts are reached and covered by account-based marketing campaigns. Provides insight into the effectiveness of ABM strategies and helps in campaign optimization. Measures the percentage of target accounts reached by ABM campaigns. (Number of Target Accounts Reached / Total Number of Target Accounts) * 100
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 63 KPIs under B2B Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Annual Contract Value (ACV) from Marketing Leads

More Details

The average annual contract value of customers that originated from marketing efforts. Assists in understanding the value of marketing efforts and helps forecast future revenue. The average annual revenue from contracts generated by marketing leads. Sum of Annual Contract Values from Marketing Leads / Number of Marketing Leads
Bounce Rate

More Details

The percentage of visitors to a website who navigate away from the site after viewing only one page, indicating engagement level. Indicates the relevance and engagement of the landing page content to the audience. Tracks the percentage of visitors who navigate away from the site after viewing only one page. (Number of Single-Page Sessions / Total Sessions) * 100
Brand Awareness

More Details

The degree to which consumers are familiar with the distinctive qualities or image of a particular brand of goods or services. Reflects the effectiveness of marketing campaigns in creating brand visibility. Assesses recognition and recall rates for a brand among the target audience. (Percentage of Target Audience Who Recognize the Brand + Percentage Who Recall the Brand) / 2

In selecting the most appropriate B2B Marketing KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Corporate Marketing objectives and B2B Marketing-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your B2B Marketing performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your B2B Marketing KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of B2B Marketing in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Corporate Marketing and B2B Marketing. Consider whether the B2B Marketing KPIs need to be adjusted to remain aligned with new directions. This may involve adding new B2B Marketing KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the B2B Marketing KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our B2B Marketing KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 63 KPIs under B2B Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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