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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 35 KPIs on IT Project Management in our database. KPIs within the IT Project Management group evaluate the performance and value delivery of technology projects spanning areas like software development, infrastructure upgrades, and system implementations. These indicators track typical project management metrics like schedule and budget adherence, but also incorporate IT-specific measures such as system uptime, defect rates, and user satisfaction scores.

They provide insights into project execution capabilities within the IT organization and help identify opportunities for process improvements. Additionally, IT project KPIs support data-driven decisions around resource allocation, technology investments, and project prioritization to ensure alignment with enterprise technology strategy.

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$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Agile Velocity

More Details

The average amount of work a team can complete in an agile sprint, reflecting the team's efficiency and productivity. Helps predict how quickly a team can work through a backlog of work, thus aiding in forecasting future sprints and project completion dates. Considers completed user stories, points, or any other measurement of work completed in a sprint. (Total Points Completed in the Sprint / Number of Sprints) * 100
Average Task Completion Time

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The average time required to complete project tasks, reflecting the efficiency of task management and execution. Indicates efficiency and productivity of teams or systems, highlighting areas needing improvement or optimization. Measures the average time taken to complete tasks or activities. Total Time Taken to Complete Tasks / Total Number of Tasks Completed
Benefits Realization Rate

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The extent to which the project's realized benefits match the anticipated benefits, indicating the success in achieving project goals. Provides insights into the effectiveness and value delivered by the project, guiding future investment decisions. Measures the percentage of planned benefits actually realized from a project. (Actual Benefits Realized / Planned Benefits) * 100
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 35 KPIs under IT Project Management
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Capacity Utilization Rate

More Details

The percentage of the project team's capacity that is actively being utilized, indicating efficiency and potential overwork or underutilization. Indicates how efficiently resources are being utilized, helping identify over or under-utilization of resources. Calculates the percentage of available capacity that is actually being used. (Total Capacity Used / Total Capacity Available) * 100
Change Request Turnaround Time

More Details

The average time taken to assess, approve, and implement a change request, indicating the project's adaptability. Indicates the project team’s agility and responsiveness to changes, which is crucial for maintaining project alignment with business objectives. Measures the average time taken to evaluate, approve, and implement change requests in the project. Sum of All Change Request Turnaround Times / Total Number of Change Requests
Code Review Efficiency

More Details

The efficiency of the code review process, measured by the time taken and the number of defects identified and resolved. Gives insights into the quality and efficiency of the code review process, highlighting potential areas for process improvement. Considers the number of code lines reviewed and the issues found per unit of time. (Total Lines of Code Reviewed / Total Issues Found) / Total Time Spent on Reviews

In selecting the most appropriate IT Project Management KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Information Technology objectives and IT Project Management-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your IT Project Management performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your IT Project Management KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of IT Project Management in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Information Technology and IT Project Management. Consider whether the IT Project Management KPIs need to be adjusted to remain aligned with new directions. This may involve adding new IT Project Management KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the IT Project Management KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our IT Project Management KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 35 KPIs under IT Project Management
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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