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Information Technology Business Documents (Page 46)

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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ITIL Service Level Management (SLM) - Process & Implementation
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
40-slide PowerPoint deck. ITIL Service Level Management Process is essential Process in Service Support. Process is contained in ITIL Service Design book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]
$35.00

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Implementing Service Level Management (SLM) - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck. This presentation describes steps for Implementing a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. Document contains sample implementation guide with steps: 1. Appoint Service Level [read more]
$25.00

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39 Step Product Launch Checklist
Listed under:  Information Technology  Operations
View more from: prozaro
3-page PDF document. Every product launch is different. Use these steps as a guideline to your own. Often by adding one or two steps you would otherwise leave out, you'll get a significant increase in sales.
$20.00

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ITIL Configuration Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
29-slide PowerPoint deck. ITIL Configuration Management (ITIL Service Asset and Configuration Management Process) is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail [read more]
$30.00

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ITIL Service Strategy Overview
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
49-slide PowerPoint deck. ITIL Service Strategy overview. Introduction to ITIL: - What is ITIL? - How can ITIL Help your organisation? What is a Service: - Definition of a service - Output vs. Outcome - Service Value - Utility and Warranty - Value [read more]
$35.00

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