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Structured Problem-Solving Worksheet for Six Sigma PPT


This PPT slide, part of the 182-slide Six Sigma - DMAIC Problem Solving Process & Tools PowerPoint presentation, presents a structured worksheet designed for problem-solving within the Six Sigma DMAIC framework. It focuses on the "IS - IS NOT" matrix, which aids teams in distinguishing between current states and potential improvements. The primary objective is to identify and analyze defects, specifically in the context of a problem statement regarding red felt tip marker leaks.

The worksheet is divided into several sections. The first section prompts users to articulate the problem statement clearly. Following this, the "IS" column requires a detailed description of the current situation, while the "IS NOT" column encourages teams to explore what does not occur, but could potentially occur. This distinction is crucial for understanding gaps in processes.

The worksheet further breaks down the analysis into specific questions: "What?", "Where?", "When?", "How Big?", and a section for potential changes. Each question is designed to guide the user through a comprehensive examination of the defect. For example, "Where?" focuses on the location of the defect, prompting teams to consider patterns or trends. "When?" addresses the timing of the defect's occurrence, which can reveal critical insights into its root causes.

The final section emphasizes testing for the most likely causes, encouraging teams to define possible root cause theories. This structured approach not only facilitates a thorough investigation of the problem, but also promotes a disciplined methodology for continuous improvement. Overall, this slide serves as a practical tool for organizations aiming to enhance their problem-solving capabilities and drive operational excellence.



This slide is part of the Six Sigma - DMAIC Problem Solving Process & Tools PowerPoint presentation.

Developed by a Senior Executive and Operational Excellence Coach with experience at organizations including NOKIA, MICROVENTION, and MAGELLAN, this presentation covers the Six Sigma DMAIC Problem Solving Process and Root Cause Analysis.

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Problem Solving DMAIC Operational Excellence Continuous Improvement Six Sigma

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