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Comprehensive 9-Phase Organizational Change Management Framework PPT


This PPT slide, part of the 107-slide Organizational Change Management Toolkit PowerPoint presentation, outlines a comprehensive 9-phase approach to organizational change management developed over 2 decades. Each phase is strategically designed to address critical elements necessary for effective transformation within an organization.

The first phase, "Direction," emphasizes the importance of innovation and learning, suggesting that organizations should foster both top-down and bottom-up innovation while sharing knowledge and capturing external ideas. This sets a foundation for a clear strategic vision, which is elaborated in the second phase, "Leadership." Here, the focus is on establishing a shared vision, strategic clarity, and employee involvement, indicating that leadership must be both authoritative and consultative to drive engagement.

The third phase, "Cultures & Climate," highlights the need for a supportive organizational culture that encourages trust and creativity. This is crucial for ensuring that employees feel empowered to contribute to the change process. The fourth phase, "Structure the Problem," likely involves identifying and framing the issues that need to be addressed, setting the stage for prioritization in the subsequent phases.

Phases 5 through nine build upon this foundation. "Accountability" and "Coordination and Control" emphasize the necessity of clear roles and performance management to ensure that everyone is aligned and accountable. The focus on "Capabilities" and "Motivation" suggests that organizations must not only acquire talent, but also develop it, ensuring that employees are motivated through meaningful values and career opportunities.

Finally, "External Orientation" underscores the importance of understanding customer needs and building relationships with external stakeholders, which is essential for sustaining change. This structured approach provides a roadmap for organizations looking to navigate complex transformations effectively.



This slide is part of the Organizational Change Management Toolkit PowerPoint presentation.

This toolkit was created by former top consultants from McKinsey, Deloitte, and BCG after 1,000+ hours of work.

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