This PPT slide, part of the 32-slide How to Conduct Consulting Interviews PowerPoint presentation, outlines the concept of guided interviews, emphasizing their role as a flexible tool for information gathering. It highlights several key characteristics that define this interviewing method. First, it notes the importance of a two-way dialogue, suggesting that effective interviews require active participation from both the interviewer and the interviewee. This interaction is crucial for fostering a deeper understanding of the subject matter.

The slide also points out the necessity of probing for greater insight. This indicates that surface-level responses may not suffice, and interviewers must be prepared to ask follow-up questions to delve deeper into the topics discussed. Active listening is another critical component mentioned, underscoring the need for interviewers to fully engage with the interviewee's responses, allowing for a more meaningful exchange of information.

Open-ended questions are identified as discussion starters, which can lead to richer conversations. This approach encourages interviewees to express their thoughts more freely, potentially revealing insights that structured questions might miss. The slide further notes that guided interviews may uncover related or unexpected issues, suggesting that this method can lead to valuable discoveries beyond the initial scope of inquiry.

Lastly, it highlights that the interview process is largely controlled by the interviewee, introducing an element of unpredictability. This aspect can be both a challenge and an opportunity, as it may lead to insights that the interviewer did not anticipate. Overall, the slide presents guided interviews as a dynamic and interactive tool that can yield significant insights when conducted effectively.

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