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It is critical to articulate the execution of the Business and subsequently the IT Strategy in to a service strategy. The objective of ITIL is to help IT leaders provide a business view of the IT departments ability to create value and support enterprise goals through effective IT processes and build process capability.
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Source: ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Get your Cloud Strategy Right! PDF document
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ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Get your Cloud Strategy Right!
It applies to All Industries.
File Size: 902.6 KB
Number of Pages: 142
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Initial upload date (first version): Nov 5, 2013
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