ISO 9001 is an International standard published by ISO for establishing, implementing & improving a Quality Management System (QMS) in an organization. It is the most implemented standard in the world and provides requirements for managing & improving the processes in an organization with the aim to achieve quality and customer satisfaction for the organization's products or services. There is a third party certification system operating globally through which organizations can get themselves certified to this standard. Quality Professionals Group, a leading training & consulting firm on these standards have developed documents and guidelines for organization in understanding, implementing and auditing this standard.