KPI Library
Navigate your organization to excellence with 17,288 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 79 KPIs on Facilities Management in our database. KPIs are critical in Facilities Management as they provide measurable values that help facility managers understand how effectively they are achieving key business objectives. By monitoring KPIs, managers can assess the efficiency and performance of their operations, identify areas that need improvement, and make informed decisions.

These indicators also enable benchmarking against industry standards or past performance, facilitating a strategic approach to enhance productivity and optimize resource allocation. Furthermore, KPIs assist in the alignment of facilities operations with the overall goals of the organization, ensuring that the management of physical assets contributes to business success. Lastly, the use of KPIs can improve communication with stakeholders by providing a clear and quantifiable way to report on the performance and value generated by the facilities management function.

  Navigate your organization to excellence with 17,288 KPIs at your fingertips.
$189/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Access Control Violations

More Details

The number of times access control protocols are violated or bypassed. Indicates the effectiveness of a building's access control system and can point to potential security issues. Tracks the number of times unauthorized access is attempted or gained to restricted areas. Number of Unauthorized Access Attempts / Total Number of Access Attempts
Accessibility Standards Compliance

More Details

The level of compliance with standards for accessibility, such as the Americans with Disabilities Act (ADA). Provides insights into the inclusivity of facilities and highlights areas needing improvement to meet accessibility standards. Measures the degree to which facilities comply with legal and organizational accessibility standards for disabled individuals. (Number of Compliant Facilities / Total Number of Facilities) * 100
Asset Deterioration Rate

More Details

The rate at which facility assets are deteriorating or losing value. Helps in predicting asset lifespan, planning for replacements, and maintaining asset performance. Assesses the rate at which assets lose value or functionality over time. (Initial Asset Value - Residual Asset Value) / Asset Useful Life
KPI Library
$189/year

Navigate your organization to excellence with 17,288 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 79 KPIs under Facilities Management
  • 17,288 total KPIs (and growing)
  • 360 total KPI groups
  • 107 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Asset Turnover Ratio

More Details

The value of services provided divided by the total cost of assets, indicating how efficiently assets are used. Reflects how effectively the organization is utilizing its assets to produce income. Evaluates the efficiency of a company in using its assets to generate revenue. Net Sales / Average Total Assets
Asset Utilization Rate

More Details

The percentage of time assets are in use compared to the total time available. Highlights the effectiveness of asset use and identifies underutilized resources. Measures the percentage of time that assets are in use compared to their total available time. (Total Hours Assets Are in Use / Total Available Hours) * 100
Automated Systems Downtime

More Details

The amount of downtime experienced due to failures in automated systems. Signals the reliability of automated systems and helps to minimize downtime through better maintenance scheduling. Tracks the total amount of time automated systems are non-operational. Total Downtime (in hours) / Total Operating Time (in hours)

Types of Facilities Management KPIs

KPIs for managing Facilities Management can be categorized into various KPI types.

Operational Efficiency KPIs

Operational Efficiency KPIs measure how effectively facilities management processes are executed. These KPIs provide insights into resource utilization, process optimization, and overall productivity. When selecting these KPIs, focus on metrics that directly impact cost savings and service delivery. Examples include Work Order Completion Time and Maintenance Cost per Square Foot.

Financial Performance KPIs

Financial Performance KPIs evaluate the financial health and cost-effectiveness of facilities management operations. These KPIs help in budgeting, forecasting, and financial planning. Prioritize KPIs that align with your organization's financial goals and objectives. Examples include Total Facility Operating Costs and Return on Investment (ROI) for Facility Upgrades.

Customer Satisfaction KPIs

Customer Satisfaction KPIs gauge the satisfaction levels of internal and external stakeholders with the facilities management services provided. These KPIs are crucial for understanding service quality and areas for improvement. Choose KPIs that reflect the end-user experience and service delivery standards. Examples include Tenant Satisfaction Score and Service Request Response Time.

Environmental Sustainability KPIs

Environmental Sustainability KPIs measure the environmental impact of facilities management activities. These KPIs are essential for tracking sustainability initiatives and regulatory compliance. Select KPIs that align with your organization's sustainability goals and environmental policies. Examples include Energy Consumption per Square Foot and Waste Recycling Rate.

Health and Safety KPIs

Health and Safety KPIs focus on the well-being of employees and occupants within the facility. These KPIs are critical for ensuring a safe and compliant working environment. Prioritize KPIs that monitor safety incidents and regulatory adherence. Examples include Incident Rate and Compliance with Safety Audits.

Acquiring and Analyzing Facilities Management KPI Data

Organizations typically rely on a mix of internal and external sources to gather data for Facilities Management KPIs. Internal sources include Computerized Maintenance Management Systems (CMMS), Building Management Systems (BMS), and Enterprise Resource Planning (ERP) systems, which provide real-time data on maintenance activities, energy usage, and financial transactions. External sources such as industry benchmarks, regulatory reports, and market research studies offer valuable comparative data to gauge performance against peers.

Once the data is acquired, the next step is to analyze it for actionable insights. Data analytics tools and software like Tableau, Power BI, and IBM Maximo are commonly used to visualize and interpret KPI data. According to a McKinsey report, organizations that leverage advanced analytics can achieve up to a 20% reduction in facility operating costs. Analyzing trends over time helps in identifying patterns, forecasting future performance, and making informed decisions. For instance, analyzing Work Order Completion Time can reveal bottlenecks in maintenance processes, enabling targeted interventions.

Moreover, integrating data from various sources into a centralized dashboard can provide a holistic view of facilities management performance. This approach allows for real-time monitoring and quick decision-making. According to Gartner, organizations that implement integrated facilities management platforms see a 15% improvement in operational efficiency. Regularly reviewing and updating KPIs ensures they remain aligned with organizational goals and industry standards. Additionally, involving key stakeholders in the KPI selection process fosters a sense of ownership and accountability, driving better performance outcomes.

KPI Library
$189/year

Navigate your organization to excellence with 17,288 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 79 KPIs under Facilities Management
  • 17,288 total KPIs (and growing)
  • 360 total KPI groups
  • 107 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

FAQs on Facilities Management KPIs

What are the most important KPIs for facilities management?

The most important KPIs for facilities management include Work Order Completion Time, Total Facility Operating Costs, Tenant Satisfaction Score, Energy Consumption per Square Foot, and Incident Rate. These KPIs provide a comprehensive view of operational efficiency, financial performance, customer satisfaction, environmental sustainability, and health and safety.

How do you measure the effectiveness of facilities management?

The effectiveness of facilities management can be measured using a combination of Operational Efficiency KPIs, Financial Performance KPIs, Customer Satisfaction KPIs, Environmental Sustainability KPIs, and Health and Safety KPIs. Regularly monitoring and analyzing these KPIs helps in assessing performance and identifying areas for improvement.

What data sources are used for facilities management KPIs?

Data sources for facilities management KPIs include internal systems like CMMS, BMS, and ERP systems, as well as external sources such as industry benchmarks, regulatory reports, and market research studies. These sources provide comprehensive data for accurate KPI measurement and analysis.

How often should facilities management KPIs be reviewed?

Facilities management KPIs should be reviewed on a regular basis, typically monthly or quarterly, to ensure they remain aligned with organizational goals and industry standards. Frequent reviews help in identifying trends, making timely adjustments, and driving continuous improvement.

What role do analytics play in facilities management KPIs?

Analytics play a crucial role in facilities management KPIs by providing insights into performance trends, identifying areas for improvement, and enabling data-driven decision-making. Advanced analytics tools help in visualizing KPI data and uncovering actionable insights.

How can facilities management KPIs improve operational efficiency?

Facilities management KPIs improve operational efficiency by identifying inefficiencies, optimizing resource utilization, and streamlining processes. Monitoring KPIs like Work Order Completion Time and Maintenance Cost per Square Foot helps in pinpointing areas for improvement and implementing targeted interventions.

What are some common challenges in measuring facilities management KPIs?

Common challenges in measuring facilities management KPIs include data accuracy, integration of disparate data sources, and aligning KPIs with organizational goals. Overcoming these challenges requires robust data management practices, advanced analytics tools, and stakeholder engagement.

How do you align facilities management KPIs with organizational goals?

Aligning facilities management KPIs with organizational goals involves identifying key performance areas that directly impact strategic objectives, involving stakeholders in the KPI selection process, and regularly reviewing and updating KPIs to ensure they remain relevant and aligned with evolving goals.

KPI Library
$189/year

Navigate your organization to excellence with 17,288 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 79 KPIs under Facilities Management
  • 17,288 total KPIs (and growing)
  • 360 total KPI groups
  • 107 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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