These indicators also enable benchmarking against industry standards or past performance, facilitating a strategic approach to enhance productivity and optimize resource allocation. Furthermore, KPIs assist in the alignment of facilities operations with the overall goals of the organization, ensuring that the management of physical assets contributes to business success. Lastly, the use of KPIs can improve communication with stakeholders by providing a clear and quantifiable way to report on the performance and value generated by the facilities management function.
KPI |
Definition
|
Business Insights [?]
|
Measurement Approach
|
Standard Formula
|
Access Control Violations More Details |
The number of times access control protocols are violated or bypassed.
|
Indicates the effectiveness of a building's access control system and can point to potential security issues.
|
Tracks the number of times unauthorized access is attempted or gained to restricted areas.
|
Number of Unauthorized Access Attempts / Total Number of Access Attempts
|
- An increasing number of access control violations may indicate security vulnerabilities or inadequate training for personnel.
- A decreasing trend could signal improved adherence to access control protocols or enhanced security measures.
- Are there specific areas or entry points where access control violations occur more frequently?
- How does the number of access control violations compare with industry standards or best practices?
- Regularly review and update access control policies and procedures to address any identified vulnerabilities.
- Provide ongoing training and awareness programs for employees to emphasize the importance of following access control protocols.
- Implement regular audits and assessments of access control systems to identify and address potential weaknesses.
Visualization Suggestions [?]
- Line charts showing the trend of access control violations over time.
- Pie charts to visualize the distribution of access control violations by location or department.
- Repeated access control violations can compromise the overall security of the facility and put assets at risk.
- Failure to address access control violations promptly may lead to regulatory non-compliance and potential legal consequences.
- Access control and security management software to monitor and analyze access control violation data.
- Surveillance systems and biometric access control technologies for enhanced security monitoring and control.
- Integrate access control violation data with incident management systems to track and address security breaches effectively.
- Link access control violation reports with employee training and development systems to identify areas for improvement.
- Reducing access control violations can enhance overall security and mitigate the risk of unauthorized access or breaches.
- However, implementing stricter access control measures may impact employee convenience and workflow efficiency.
|
Accessibility Standards Compliance More Details |
The level of compliance with standards for accessibility, such as the Americans with Disabilities Act (ADA).
|
Provides insights into the inclusivity of facilities and highlights areas needing improvement to meet accessibility standards.
|
Measures the degree to which facilities comply with legal and organizational accessibility standards for disabled individuals.
|
(Number of Compliant Facilities / Total Number of Facilities) * 100
|
- An increasing compliance rate may indicate proactive efforts to improve accessibility standards across facilities.
- A decreasing rate could signal neglect or lack of attention to accessibility requirements, leading to potential legal and reputational risks.
- Are there specific areas or facilities where accessibility standards are consistently not met?
- How do our accessibility compliance rates compare with industry benchmarks or legal requirements?
- Conduct regular accessibility audits and prioritize necessary improvements based on findings.
- Provide ongoing training and resources for facility managers and staff to ensure awareness and adherence to accessibility standards.
- Engage with individuals or organizations representing people with disabilities to gather feedback and insights for continuous improvement.
Visualization Suggestions [?]
- Line charts showing the trend of accessibility compliance rates over time.
- Heat maps to identify areas or facilities with consistently low compliance rates.
- Low accessibility compliance can result in legal liabilities and reputational damage.
- Inadequate accessibility may lead to exclusion of individuals with disabilities and potential discrimination claims.
- Accessibility assessment tools and software for conducting comprehensive facility evaluations.
- Compliance tracking systems to monitor and manage adherence to accessibility standards across multiple facilities.
- Integrate accessibility compliance data with facility maintenance and renovation schedules to prioritize necessary improvements.
- Link accessibility compliance with customer feedback systems to address any concerns or issues raised by individuals with disabilities.
- Improving accessibility compliance can enhance the overall experience for all individuals using the facilities, leading to increased satisfaction and loyalty.
- Failure to meet accessibility standards can result in legal actions, financial penalties, and damage to the organization's reputation.
|
Asset Deterioration Rate More Details |
The rate at which facility assets are deteriorating or losing value.
|
Helps in predicting asset lifespan, planning for replacements, and maintaining asset performance.
|
Assesses the rate at which assets lose value or functionality over time.
|
(Initial Asset Value - Residual Asset Value) / Asset Useful Life
|
- An increasing asset deterioration rate may indicate inadequate maintenance or aging equipment.
- A decreasing rate could signal improved maintenance practices or investment in new assets.
- Are there specific types of assets that are deteriorating at a faster rate?
- How does our asset deterioration rate compare with industry benchmarks or similar facilities?
- Implement proactive maintenance schedules to address potential deterioration issues before they escalate.
- Invest in modernizing aging assets to improve their longevity and performance.
- Regularly assess the condition of assets and prioritize replacements or repairs based on criticality.
Visualization Suggestions [?]
- Line charts showing the trend of asset deterioration rate over time.
- Pareto charts to identify the most significant contributors to asset deterioration.
- High asset deterioration rates can lead to increased operational disruptions and higher maintenance costs.
- Neglecting asset deterioration can result in safety hazards and regulatory compliance issues.
- Asset management software to track the condition and maintenance history of assets.
- Predictive maintenance technologies to forecast potential asset deterioration and plan interventions accordingly.
- Integrate asset deterioration rate data with maintenance management systems to schedule timely interventions.
- Link with financial systems to allocate budgets for asset repairs or replacements based on deterioration rates.
- Improving asset deterioration rates can lead to reduced downtime and lower maintenance costs.
- However, investing in asset improvements may require upfront capital and impact short-term financial metrics.
|
CORE BENEFITS
- 79 KPIs under Facilities Management
- 15,468 total KPIs (and growing)
- 328 total KPI groups
- 75 industry-specific KPI groups
- 12 attributes per KPI
- Full access (no viewing limits or restrictions)
FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.
|
IMPORTANT: 17 days left until the annual price is increased from $99 to $149.
$99/year
Asset Turnover Ratio More Details |
The value of services provided divided by the total cost of assets, indicating how efficiently assets are used.
|
Reflects how effectively the organization is utilizing its assets to produce income.
|
Evaluates the efficiency of a company in using its assets to generate revenue.
|
Net Sales / Average Total Assets
|
- An increasing asset turnover ratio may indicate more efficient use of assets or increased demand for services.
- A decreasing ratio could signal underutilization of assets or declining demand for services.
- Are there specific assets or asset categories with consistently low turnover ratios?
- How does our asset turnover ratio compare with industry benchmarks or historical data?
- Regularly assess the condition and performance of assets to identify opportunities for optimization or replacement.
- Implement preventive maintenance programs to prolong the lifespan and efficiency of assets.
- Explore opportunities for sharing or repurposing assets across different departments or locations.
Visualization Suggestions [?]
- Line charts showing the trend of asset turnover ratio over time.
- Pie charts to visualize the distribution of asset turnover ratios across different asset categories.
- A consistently low asset turnover ratio may indicate inefficient asset management and potential financial losses.
- High asset turnover ratios could lead to increased wear and tear on assets, potentially requiring more frequent maintenance or replacement.
- Enterprise asset management (EAM) software to track and analyze asset performance and utilization.
- IoT sensors and monitoring systems to gather real-time data on asset usage and condition.
- Integrate asset turnover ratio analysis with financial management systems to align asset utilization with budgeting and forecasting.
- Link asset turnover data with maintenance and repair systems to prioritize actions based on asset performance.
- Improving asset turnover can lead to cost savings and increased operational efficiency, but may require initial investment in asset optimization.
- Conversely, a declining asset turnover ratio may indicate decreased productivity and potential impact on overall business performance.
|
Asset Utilization Rate More Details |
The percentage of time assets are in use compared to the total time available.
|
Highlights the effectiveness of asset use and identifies underutilized resources.
|
Measures the percentage of time that assets are in use compared to their total available time.
|
(Total Hours Assets Are in Use / Total Available Hours) * 100
|
- An increasing asset utilization rate may indicate improved operational efficiency and better resource management.
- A decreasing rate could signal underutilization of assets or potential maintenance issues affecting availability.
- Are there specific assets or categories of assets that consistently have low utilization rates?
- How does our asset utilization rate compare with industry benchmarks or historical performance?
- Implement preventive maintenance schedules to minimize downtime and maximize asset availability.
- Consider optimizing asset allocation and scheduling to ensure consistent utilization across all assets.
- Invest in technologies like IoT sensors or asset tracking systems to monitor and analyze asset usage in real-time.
Visualization Suggestions [?]
- Line charts showing the trend of asset utilization rates over time.
- Pie charts to visualize the distribution of asset utilization across different categories or departments.
- Low asset utilization rates may indicate wasted resources and potential inefficiencies in operations.
- High asset utilization rates without proper maintenance and downtime may lead to increased risk of asset failures and breakdowns.
- Asset management software to track and analyze utilization data for individual assets and asset groups.
- Predictive maintenance tools to proactively identify and address potential issues affecting asset availability.
- Integrate asset utilization data with maintenance management systems to align maintenance schedules with usage patterns.
- Link asset utilization metrics with financial systems to understand the cost implications of underutilized assets.
- Improving asset utilization can lead to cost savings and increased operational efficiency, but may require initial investments in technology and process changes.
- Conversely, low asset utilization rates can lead to increased maintenance costs and reduced return on investment for underutilized assets.
|
Automated Systems Downtime More Details |
The amount of downtime experienced due to failures in automated systems.
|
Signals the reliability of automated systems and helps to minimize downtime through better maintenance scheduling.
|
Tracks the total amount of time automated systems are non-operational.
|
Total Downtime (in hours) / Total Operating Time (in hours)
|
- An increasing automated systems downtime may indicate a need for better maintenance or upgrades to the systems.
- A decreasing downtime can signal improved reliability or proactive maintenance efforts.
- Are there specific automated systems that experience downtime more frequently than others?
- How does our automated systems downtime compare with industry benchmarks or best practices?
- Regularly schedule maintenance and inspections for automated systems to prevent unexpected failures.
- Invest in predictive maintenance technologies to anticipate and address potential issues before they cause downtime.
- Implement redundancy or backup systems to minimize the impact of failures on operations.
Visualization Suggestions [?]
- Line charts showing the trend of automated systems downtime over time.
- Pareto charts to identify the most common reasons for downtime and prioritize improvement efforts.
- High automated systems downtime can disrupt operations and lead to productivity losses.
- Frequent downtime may indicate underlying issues with the systems that need to be addressed to prevent larger failures.
- Asset management software to track maintenance schedules and performance of automated systems.
- Remote monitoring and diagnostic tools to quickly identify and address issues with automated systems.
- Integrate automated systems downtime data with maintenance management systems to streamline maintenance processes.
- Link downtime information with production planning systems to minimize the impact on production schedules.
- Reducing automated systems downtime can improve overall operational efficiency and reduce the risk of production delays.
- However, investing in redundancy or backup systems to minimize downtime may increase initial capital costs.
|
In selecting the most appropriate Facilities Management KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:
It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:
By systematically reviewing and adjusting our Facilities Management KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.