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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 31 KPIs on Philanthrophy in our database. KPIs in the philanthropy industry serve as critical tools for measuring the effectiveness of charitable organizations and the impact of their programs. By providing quantifiable metrics, KPIs enable these organizations to assess their progress towards achieving their mission, manage resources efficiently, and demonstrate accountability to donors and stakeholders. KPIs also facilitate transparent reporting on the outcomes of philanthropic investments, thus helping to build trust and credibility among supporters.

In an industry driven by social impact rather than financial return, the uniqueness of philanthropy KPIs lies in their focus on outcomes such as the number of individuals served, the quality of services provided, and long-term community change. These performance indicators help organizations to stay mission-aligned and make data-driven decisions, ensuring that they create the intended social value. Moreover, KPIs in philanthropy are essential for fostering a culture of continuous improvement and learning, as they help identify areas that require strategic adjustments or heightened focus.

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KPI Definition Business Insights [?] Measurement Approach Standard Formula
Advocacy Campaign Effectiveness

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The success of efforts to influence policy or public opinion related to the organization's cause, often measured by specific goals or changes achieved. Reveals the success of advocacy efforts in promoting the organization’s causes and influencing policy. Tracks metrics such as policy changes influenced, public awareness increase, and participation rates in advocacy events. (Number of Successful Policy Changes + Increase in Public Awareness + Participation Rate in Events) / Number of Campaigns
Average Donation Amount

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The average size of donations received within a specific time frame, providing a snapshot of donor generosity and engagement. Highlights trends in donor generosity and can be used to tailor future fundraising strategies. Calculates the mean donation value received over a specific period. Total Donation Amount / Total Number of Donations
Beneficiary Reach

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The total number of individuals or communities that benefit from the organization's programs, indicating the breadth of the organization's impact. Provides insight into the scope of the organization’s impact and effectiveness in reaching its target population. Measures the number of individuals who receive aid or services from the organization. Total Number of Individuals Served
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 31 KPIs under Philanthrophy
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Beneficiary Satisfaction Index

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A measure of how satisfied the recipients of aid or services are with the support they received, often gathered through surveys or feedback mechanisms. Offers feedback on service impact and quality, guiding improvements in program delivery. Combines survey scores related to aid recipients' satisfaction with services provided. (Sum of Satisfaction Survey Scores) / (Number of Survey Respondents)
Capital Campaign Progress

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The current status of long-term fundraising efforts aimed at raising significant sums for large projects or endowments, often tracked against a goal or timeline. Indicates the campaign’s success rate and can inform strategic adjustments to meet fundraising goals. Tracks funds raised against the set target over the campaign duration. Total Funds Raised / Campaign Target Funds
Charitable Program Expansion Rate

More Details

The rate at which the organization's programs are growing or expanding to serve more beneficiaries or address additional issues. Reflects the organization’s ability to scale its impact and meet increasing demand. Measures the growth in the number of programs or services offered. (Number of New Programs in Current Year - Number of Programs in Previous Year) / Number of Programs in Previous Year

In selecting the most appropriate Philanthrophy KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your strategic objectives. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Philanthrophy performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Philanthrophy KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from various functions and teams, as well as non-Philanthrophy subject matter experts, in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, consider whether the Philanthrophy KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Philanthrophy KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Philanthrophy KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Philanthrophy KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 31 KPIs under Philanthrophy
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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