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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 32 KPIs on Electronics in our database. KPIs in the Electronics industry serve as critical performance metrics that help companies track the efficiency of their manufacturing processes, the quality of their products, and the effectiveness of their supply chain management. In an industry characterized by rapid innovation and short product life cycles, KPIs are essential for monitoring product development timelines and ensuring that new products reach the market quickly to maintain a competitive edge.

They also measure customer satisfaction and return rates, which are particularly important given the high consumer expectations for electronic devices. Moreover, due to the complex and global nature of the Electronics industry's supply chains, KPIs help in optimizing inventory levels and improving logistics, reducing the risk of overstocking or stockouts. KPIs assist in managing the high costs associated with research and development, and with the production of high-tech components, by focusing on metrics that drive cost efficiency and profitability. By analyzing these KPIs, companies can make data-driven decisions to enhance productivity, reduce waste, and adapt to market trends, which is vital in an industry that is constantly evolving with technological advances.

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KPI Definition Business Insights [?] Measurement Approach Standard Formula
Average Time to Repair (MTTR)

More Details

The average time it takes to repair a product, reflecting the efficiency of service operations. Identifies the efficiency of the maintenance process and helps in minimizing downtime in production or service provision. The total downtime due to repairs divided by the number of repairs completed in a given period. Total Downtime Due to Repairs / Number of Repairs Completed
Capacity Utilization Rate

More Details

The extent to which a company uses its installed productive capacity, showing how well the production resources are being utilized. Assesses how efficiently resources are being used and identifies potential for increasing production without additional capital expenditure. Measures the percentage of available production capacity that is actually being used. (Actual Output / Maximum Possible Output) * 100
Component Obsolescence Rate

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The rate at which components in electronic products become obsolete or no longer useful, affecting inventory and production strategy. Helps in managing inventory and planning for component updates or replacements to minimize disruptions in production. The rate at which components become outdated or no longer useful due to technological advancements. (Number of Components Obsolete / Total Number of Components) * 100
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 32 KPIs under Electronics
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Customer Acquisition Cost (CAC)

More Details

The cost associated with convincing a customer to buy a product/service, used in gauging how much a company is spending to gain new customers. Provides insights into the effectiveness of marketing strategies and the cost-efficiency of acquiring new customers. The total cost associated with acquiring a new customer, including marketing and sales expenses. Total Cost of Sales and Marketing / Number of New Customers Acquired
Customer Retention Rate

More Details

The percentage of customers a company retains over a certain period of time, excluding new customers. Indicates the company's success in maintaining customer relationships and the effectiveness of customer loyalty programs. The percentage of customers who remain over a specific period of time. (Number of Customers at End of Period - Number of New Customers during Period) / Number of Customers at Start of Period * 100
Customer Satisfaction Index

More Details

A measure of how products or services provided by a company meet or surpass customer expectation. Reflects customer perceptions of the company's products or services, guiding improvements for customer experience. Combines various metrics such as survey scores, complaint rates, and service interaction outcomes. Average of various customer satisfaction metrics, often derived from surveys and feedback forms

In selecting the most appropriate Electronics KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your strategic objectives. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Electronics performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Electronics KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from various functions and teams, as well as non-Electronics subject matter experts, in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, consider whether the Electronics KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Electronics KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Electronics KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Electronics KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 32 KPIs under Electronics
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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