This PPT slide, part of the 81-slide Strategic Business Process Management PowerPoint presentation, presents a comparative analysis of 2 methodologies: Process Re-engineering and Process Optimization. It is structured into 3 main principles: Basic Principle, Scope of Change, and Role of Corporate.
Under Process Re-engineering, the slide indicates that changes are typically devised by management in isolation, suggesting a top-down approach. This method often aims for significant, transformative shifts—referred to as "Quantum Leaps." The focus is on structural issues, with a stark departure from existing practices, described metaphorically as "Bombing." This implies a disruptive strategy that may not involve stakeholder input until after implementation. The role of corporate is characterized as an expert-driven process, where solutions are logically and rationally defined by a select group.
Conversely, Process Optimization emphasizes inclusivity. It highlights the involvement of affected members in the change process, which fosters a sense of ownership and buy-in. This approach is more gradual, focusing on continuous, incremental improvements rather than sweeping changes. The slide notes that this method is an evolving learning process, suggesting adaptability and responsiveness to feedback. The role of the change agent here is more supportive, acting as an advisor rather than a dictator, which can lead to more sustainable outcomes.
Key takeaways include the contrasting philosophies of these methodologies. While Process Re-engineering may yield rapid results, it risks alienating employees. Process Optimization, with its collaborative nature, may take longer, but can lead to more enduring improvements and a more engaged workforce. Understanding these differences is critical for organizations considering which approach to adopt for their business process improvements.
This slide is part of the Strategic Business Process Management PowerPoint presentation.
This toolkit is created by trained McKinsey, BCG, and Porsche Consulting consultants and is the same used by MBB, Big 4, and Fortune 100 companies when performing Process Management Initiatives.
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