Flevy Management Insights Q&A
How does Obeya support real-time problem-solving and decision-making in complex projects?
     Joseph Robinson    |    Obeya


This article provides a detailed response to: How does Obeya support real-time problem-solving and decision-making in complex projects? For a comprehensive understanding of Obeya, we also include relevant case studies for further reading and links to Obeya best practice resources.

TLDR Obeya supports real-time problem-solving in complex projects by promoting Collaboration, Transparency, and Immediate Feedback through a Structured Approach, Visual Management Techniques, and a strong focus on Leadership and Culture.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Structured Approach to Collaboration and Decision-Making mean?
What does Visual Management Techniques mean?
What does Emphasis on Leadership and Culture mean?


Obeya, a term originating from Japanese that translates to "large room" or "war room," is a physical or virtual space where cross-functional teams come together to solve problems, make decisions, and align on strategies in real-time. This concept, integral to Lean Management and the Toyota Production System, supports complex project management by fostering collaboration, transparency, and immediate feedback. The effectiveness of Obeya in real-time problem-solving and decision-making in complex projects can be analyzed through its structured approach, visual management techniques, and emphasis on leadership and culture.

Structured Approach to Collaboration and Decision-Making

The structured approach of Obeya brings together team members from different functions and levels of the organization to collaborate in a dedicated space. This setup is designed to break down silos and promote a holistic understanding of the project. In an Obeya room, critical project information, including timelines, metrics, and progress updates, is displayed on walls or digital screens, making it accessible to all team members. This environment encourages open discussions, where team members can raise concerns, propose solutions, and make decisions swiftly. The real-time nature of these interactions accelerates the decision-making process, as issues can be addressed as soon as they arise, preventing delays in project timelines.

Moreover, the Obeya approach aligns with Agile methodologies by emphasizing iterative progress, flexibility, and responsiveness to change. This alignment is crucial in managing complex projects where requirements and scopes may evolve. By regularly reviewing project statuses and adapting plans in the Obeya room, teams can respond to changes more effectively, ensuring that project objectives are met within the desired timelines and budgets.

Leadership plays a pivotal role in the structured approach of Obeya. By actively participating in Obeya meetings, leaders demonstrate commitment to the project's success and can make executive decisions that expedite problem-solving. This leadership involvement also helps in prioritizing resources and adjusting project scopes based on real-time insights, further enhancing the project's adaptability and resilience.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Visual Management Techniques

Visual management is a cornerstone of the Obeya concept, leveraging visual aids to simplify complex information and facilitate quicker comprehension and decision-making. By displaying key performance indicators (KPIs), project timelines, risk assessments, and progress reports visually, team members can easily assess the project's status at a glance. This immediate visibility into project metrics enables teams to identify deviations from the plan quickly and implement corrective actions without delay.

Visual tools used in Obeya, such as Gantt charts, Kanban boards, and cause-and-effect diagrams, help in mapping out project workflows, identifying bottlenecks, and analyzing root causes of issues. These tools support a data-driven approach to problem-solving, where decisions are based on factual evidence rather than assumptions. The use of visual management techniques in Obeya aligns with findings from market research firms that emphasize the importance of data visualization in enhancing decision-making efficiency and accuracy.

Real-world examples of organizations successfully implementing visual management techniques in Obeya rooms underscore its effectiveness. For instance, in the automotive industry, manufacturers have used Obeya to streamline production processes, reduce lead times, and improve quality control. By visually tracking production metrics and issues, these manufacturers were able to make informed decisions quickly, minimizing downtime and enhancing operational efficiency.

Emphasis on Leadership and Culture

The success of Obeya in supporting real-time problem-solving and decision-making extends beyond its structured approach and visual management techniques to encompass leadership and organizational culture. Effective leadership within the Obeya context means being present, engaging with team members, and fostering an environment of trust and openness. Leaders are expected to guide discussions, encourage diverse viewpoints, and facilitate consensus-building, ensuring that decisions are made in the best interest of the project and the organization.

The cultural aspect of Obeya emphasizes respect for people, continuous improvement, and a commitment to excellence. By cultivating a culture where team members feel valued and empowered to contribute, organizations can enhance engagement, foster innovation, and drive better project outcomes. This cultural shift towards collaboration and empowerment is critical in complex projects where the collective expertise and insights of cross-functional teams are essential for navigating challenges and achieving project goals.

Organizations that have embraced the principles of Obeya, including leadership involvement and a strong cultural foundation, have reported significant improvements in project performance. For example, in the technology sector, companies have used Obeya to accelerate digital transformation initiatives, achieving faster time-to-market for new products and services while maintaining high quality and customer satisfaction levels. These successes highlight the transformative potential of Obeya in managing complex projects, underscoring the importance of leadership and culture in realizing its full benefits.

In conclusion, Obeya supports real-time problem-solving and decision-making in complex projects through its structured approach, visual management techniques, and emphasis on leadership and culture. By fostering collaboration, enhancing transparency, and facilitating immediate feedback, Obeya enables organizations to navigate the complexities of modern projects more effectively, leading to improved outcomes and competitive advantage.

Best Practices in Obeya

Here are best practices relevant to Obeya from the Flevy Marketplace. View all our Obeya materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Obeya

Obeya Case Studies

For a practical understanding of Obeya, take a look at these case studies.

Operational Excellence for Semiconductor Manufacturer in High-Tech Industry

Scenario: The semiconductor manufacturer is grappling with the challenge of integrating an Obeya approach to enhance cross-functional collaboration and decision-making speed.

Read Full Case Study

Obeya Optimization for Construction Management

Scenario: The organization is a mid-sized construction company specializing in commercial real estate projects.

Read Full Case Study

Obeya Implementation and Improvement for a Global Technology Company

Scenario: A multinational technology company is struggling with the implementation and optimization of its Obeya.

Read Full Case Study

Obeya Digital Transformation for Global E-commerce Firm

Scenario: The company is a leading e-commerce player experiencing difficulty in maintaining its Obeya—a centralized space for cross-functional teams to collaborate and monitor project progress.

Read Full Case Study

Operational Excellence for Maritime Shipping Firm in Asia-Pacific

Scenario: A maritime shipping company in the Asia-Pacific region is struggling with its Obeya room efficiency.

Read Full Case Study

Obeya Optimization for Agritech Firm in Sustainable Agriculture

Scenario: An international agritech firm specializing in sustainable agriculture is struggling to maintain the efficacy of its Obeya room.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

    The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

    – Dennis Gershowitz, Principal at DG Associates
  •  
    "I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact "

    – Roberto Pelliccia, Senior Executive in International Hospitality
  •  
    "One of the great discoveries that I have made for my business is the Flevy library of training materials.

    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy "

    – Ed Kemmerling, Senior Lean Transformation Expert at PMG
  •  
    "FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

    – David Harris, Managing Director at Futures Strategy
  •  
    "As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

    Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I "

    – Nishi Singh, Strategist and MD at NSP Consultants
  •  
    "I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

    – Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
  •  
    "I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."

    – Trevor Booth, Partner, Fast Forward Consulting
  •  
    "My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

    – Bill Branson, Founder at Strategic Business Architects



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.